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John Hinderer Honda

Heath, OH

4.7
5,491 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,491 reviews

April 29, 2019

Fast, courteous service The service visit was excellent from the time my vehicle was received until the time I drive out of the reception area. Service was fast and reasonabl More

by Mr Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Dornbirer
April 29, 2019

Awesome! John Lee was extremely helpful and very attentive to my strict needs to better suit my financial situation. With his help, I was able to walk away wit More

by JessicaC94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen, in finance :), John Lee
April 29, 2019

Oil change We’ve been to service center so many years that the recognize us. Good service from the cafe lady to Zack to the person who serviced the car. More

by BMINE411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Farrington
April 29, 2019

Forgotten There hour and half for a 10 min oil change. Not the first time this has happen. Estimate always more then what told. Seems like no one cares not ve More

by 03VIPER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Culver
May 08, 2019 -

John Hinderer Honda responded

Forgotten, Thank you so much for sharing your thoughts on your recent service experience with us. We are sorry if we didn't meet your time expectations. We always recommend it at least a 30 minutes for a complete oil service including the free inspection and free alignment check and recall check. When were you in last? Did we perform any additional work for you? Please reach out to me to discuss and thanks! Justin 740-522-1106

April 29, 2019

Crawford honda Had to come back for key. Would of like not to of had to do that. Michael was very nice. Not sure Honda liked that we had our own finance company. More

by justforlisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor McIntosh, Michael Lanfranc
April 29, 2019

Usually a pleasure. I give John Hinderer five stars because they have taken very good care of my wife and I plus my two Accords. Jason Culver is our “Go to Guy” and we More

by GCALLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Culver
April 29, 2019

Great Experience The service staff is always friendly and make you feel like you are welcome there. I wouldn't go any place else for my service work. More

by SIL2VOICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Culver, Zack Farrington, John Phillips, Jacob Dornbirer, Jerrod Ridgeway
April 29, 2019

Hinderer Service #1 Professional, on time, and always thorough. Jarrod Ridgeway got us in for our routine / regular maintenance and got us out - and went thru everything More

by robert.g.ley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerrod Ridgeway
April 28, 2019

Knowledgeable, courteous, and thorough! Amy Miracle walked us all over the entire lot, helping us to choose our favorite CR-V. She was very thorough and kind every step of the way - a real j More

by bizaliz73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dixon, Miguel Parra, Noah Barnett, Amy Miracle
April 28, 2019

Thank you John Hinderer Honda! Amy Miracle walked us all over the entire lot, helping us to choose our favorite CR-V. She was very thorough and kind every step of the way - a real j More

by bizaliz73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dixon, Miguel Parra, Noah Barnett, Amy Miracle
Apr 28, 2019 -

John Hinderer Honda responded

Thank you guys so much! You were awesome and it was our pleasure. Thank you for giving us the benefit of the doubt and letting us make things better. Congratulations!

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