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John Hinderer Honda

Heath, OH

4.7
5,491 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,491 reviews

May 02, 2019

Overall excellent experience. Would not hesitate recommend to my friends and family. Chris could not have been more helpful. Noah was very informative. Justin made our buying expe More

by pmurphy3935
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hinderer, Chris Banks, Taylor McIntosh, Noah Barnett
May 02, 2019

Fast, friendly service!!!! I highly recommend John Hinderer Honda service department. You will be taken care of by friendly, knowledgeable professionals who take the time to rev More

by donitarotert38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Culver
May 02, 2019

I’m so thankful If I ever need a car again I will be going back to John hinders Honda they went above and beyond!!! I give them a 10 More

by trusselljenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan smith he was outstanding , Justin Hinderer, Robert Jordan Smith, Bradley Marteney
May 02, 2019

Quick service I took my car in to get an oil changes and they had it done with in 20min everyone was very customer oriented making sure i was comfortable while i wa More

by justintaylor88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Waldren, Savanna Owens
May 01, 2019

Please tell Jarrod keep up the excellent customer service Of all the service representatives Jarrod has been excellent to me, trust is really important to me and I have that with Jarrod. I have been dealing More

by MJSMITH3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerrod Ridgeway
May 01, 2019

Bad Customer Service Headlight was dead when bought wouldn’t change or give oil change/transmission flush. Dropped good amount of money and financed for even more wish the More

by NeverAgain JHH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy Wharton, Jeremy Stevens, Glen Foster
May 09, 2019 -

John Hinderer Honda responded

Thank you for your feedback on your recent experience. We certainly want to make sure that everyone's purchase experience is on par. We actually include 4 FREE Synthetic Oil services with every vehicle purchase so you should have those available immediately. Please let us know how we can assist you with your vehicle. Thanks, Justin.

May 01, 2019

Perfect Jason and Everyone were wonderful and very helpful. I am so very happy with the choice I made. I will definitely remember their service for my future More

by sierra.a.adams0120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Waldren, Alexis Waldren, Miguel Parra
May 01, 2019

Excellent Service Friendly and Fast.........Great experience!Would highly recommend to others...im very happy with my whole sales and service with John Hinderer Honda.. More

by judelleelonsinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Parra, Curt Purdy, Zack Farrington, Kirk Klostermeier, Jon Gialluca, Faith Cremeans
May 01, 2019

Not forthcoming about manufacturer defect in crv engine Bought my new crv in September 2019. Notified dealer of strong fuel fumes inside cabin in November 2019. Took car into dealer in December 2019 and the More

by Kat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Waldren, Jason Culver
May 08, 2019 -

John Hinderer Honda responded

Kat, Thank you for sharing your concerns about your CR-V. I am unaware of any known defect with the engines in available in the CR-V. Of course Honda is the largest engine builder in the world, and they have millions of the 1.5T and 2.0L engines currently in use. Was the vehicle evaluated and repaired? I assumed it was a warranty repair with Honda if there was one right? How can we assist you? Thanks for your time and look forward to hearing from you, Justin. 740-522-1106

May 08, 2019 -

John Hinderer Honda responded

Kat, Thank you for sharing your concerns about your CR-V. I am unaware of any known defect with the engines available in the CR-V. Of course Honda is the largest engine builder in the world, and they have millions of the 1.5T and 2.0L engines currently in use. Was the vehicle evaluated and repaired? I assumed it was a warranty repair with Honda if there was one right? How can we assist you? Thanks for your time and look forward to hearing from you, Justin. 740-522-1106

May 01, 2019

Purchase same day of inquiry Came in after inquiring after closing hours the night before, got a call early in the morning in response, set up an appointment at 6:15, and wasn’t l More

by reedcaleb12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Boucher
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