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John Hinderer Honda

Heath, OH

4.7
5,483 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,483 reviews

May 22, 2019

Great service , low pressure and a wonderful staff to interact with. Test drove 3 cars (same model) to find the one that felt right. A few hours later I drove it of More

by joe.ambuske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dixon, Dustin Boucher, Henry "Grady" Tiller
May 23, 2019 -

John Hinderer Honda responded

It was our pleasure! You guys were great to work with. Thank you so much and CONGRATULATIONS!

May 22, 2019

15k service on 2018 CRV and oil change on 2016 Accord All went well. Everything was done on time - quality, friendly service. Drank coffee and ate ice cream sandwich. Waiting area is very nice and comfo More

by JJHURT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Culver
May 22, 2019

Lease I have used the same salesperson for the past 4 vehicles I have leased. She is great and i will continue going back to her in the future. There was More

by reid_trish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Keith, Henry "Grady" Tiller
May 22, 2019

Good service I had purchased a digishield to protect the front of my vehicle. Installation was done over a long period of time & due to my service contract I was a More

by kirstenupchurch
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not get any names fromeployees , Sharon Amos
May 22, 2019

Buying a new honda CR-V Every one was courteous and helpful and a pleasure to do business with. Would recommend this dealership. The young man that explained and showed mysel More

by gretacpowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry "Grady" Tiller, Curt Purdy
May 22, 2019

Sittin’ Purdy Kurt was an awesome sales guy, leagues above Lindsay Honda. With his competitive offers, he saved me a trip to VA. Also Chris Banks was a big help dis More

by dustinr.howell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Souls, Curt Purdy, Chris Banks
May 22, 2019

Making it work! I went to Honda on 05/11/2019, where I worked with Jason Needles and Dustin Boucher. I had previously worked with Dustin a couple months back, but fin More

by Karalee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Boucher, Henry "Grady" Tiller, Jason Needles
May 22, 2019

Exciting I had a great experience at John Hinderer Honda! Great sales team and finance team! I love my new car! Excited to enjoy some of the perks that came wi More

by Heather 81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Smith, Henry "Grady" Tiller
May 21, 2019

Amazing experience! Everyone you come in contact with at this dealership is so friendly and helpful. It was a long process but they make sure you are comfortable and know More

by Tifp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry "Grady" Tiller
May 21, 2019

Very Bad Experience Was told the car I wanted was in almost new condition. When I arrived after an 8-hour drive to pick it up, the car was not ready and I had to wait 2 More

by deasnealy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Dixon, Jason Needles, Amy Miracle
May 21, 2019 -

John Hinderer Honda responded

Thank you so much for taking your time to share you concerns regarding your experience with us last Sunday. We know how rare a Pre-Owned 2018 Honda Clarity model is in today's market and realize that is what lead you to our dealership from such a great distance. As a Certified Pre-Owned car, we have the highest expectations for our cars and hope they meet our client's as well. Unfortunately, we were unable to have the rotors resurfaced during your time spent with us on Sunday to meet the demands of your schedule we apologize that such a new car with such low miles had any detectable pulsation in the front brake rotors. We were able to remedy the concern in short order during our next full business day on Monday for another client. We certain value your time and understand if you elected to pass on the purchase of this one. We will be more than happy to connect with you if we have another example in inventory that may meet your standards. Kind Regards, Justin 740-522-1106

May 21, 2019 -

John Hinderer Honda responded

Thank you so much for taking your time to share you concerns regarding your experience with us last Sunday. We know how rare a Pre-Owned 2018 Honda Clarity model is in today's market and realize that is what lead you to our dealership from such a great distance. As a Certified Pre-Owned car, we have the highest expectations for our cars and hope they meet our client's as well. Unfortunately, we were unable to have the rotors resurfaced during your time spent with us on Sunday to meet the demands of your schedule we apologize that such a new car with such low miles had any detectable pulsation in the front brake rotors. We were able to remedy the concern in short order during our next full business day on Monday for another client. We certain value your time and understand if you elected to pass on the purchase of this one. We will be more than happy to connect with you if we have another example in inventory that may meet your standards. Of course your deposit was refunded in full on Monday Sir, we appreciate your consideration. Kind Regards, Justin 740-522-1106

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