John Hinderer Honda
Heath, OH
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Painless!! I'm a customer for life! Stopped in just to browse for options when my Nissan lease will be up next year. Less than 3 hours later I left my bare bones Sentra behind and drove Stopped in just to browse for options when my Nissan lease will be up next year. Less than 3 hours later I left my bare bones Sentra behind and drove out an OWNER of a top of the line Civic!! It has features I didn't even know existed...all for a measly $50 more a month! Jason was professional and helpful, and actually made the experience fun! Tyler was the Honda Genius who patiently answered my questions and set up all my preferences for the car's technology, and the finance guy wrapped things up quickly and with zero pressure. Even the lady offering snacks was a sweetie! TL:DR. Traded stripped lease and bought a loaded car for a few more bucks a month. GREAT experience! More
Great Car, Great Dealership, Great People Dating back to 1983, this is our sixth Honda (two Accords, one Pilot, two CRV's, one Passport), the last four of which were bought at John Hinderer Ho Dating back to 1983, this is our sixth Honda (two Accords, one Pilot, two CRV's, one Passport), the last four of which were bought at John Hinderer Honda (JHH). In our car searches, we always start out fresh, seeking vehicles, accessories, pricing, etc. from a number of dealerships throughout Ohio. We have very high expectations for both the car and the dealer. The discussions with various dealerships are not always easy and sometimes can only be described as animated. There are a number of very good dealerships out there with good employees, but in the end we have found John Hinderer Honda to be right at the top. JHH is always willing to work with us on the sale, often coming in with the best deal on everything from pricing to financing. Certainly the cars are great, but the people we have dealt with at JHH are really pleasant and often go above and beyond in responding to our every question as they work hard to earn and keep our business. This includes people in sales, finance, and the very important after sales service departments. Thanks, good folks at JHH. It is, indeed, a pleasure doing business at John Hinderer Honda. More
Excellent Service Did an excellent job listening and finding us options. Promoted Honda vehicle, but we ended up buying used GMC Yukon. Great service! I will be back Did an excellent job listening and finding us options. Promoted Honda vehicle, but we ended up buying used GMC Yukon. Great service! I will be back to buy again. More
Dissatisfied We went Memorial Day weekend for a scheduled appointment. The gentleman that helped us seemed to have his mind somewhere else and kept making excuses We went Memorial Day weekend for a scheduled appointment. The gentleman that helped us seemed to have his mind somewhere else and kept making excuses. I felt like we were put off, I was scheduled for oil change and tire rotation and it took two hours because they were attempting to fix my Bluetooth which was not resolved. When my car was finished we were not notified and the staff kept making excuses. I hope to have a better experience next time when I'm in for an oil change. I can say the sales associates are amazing at John Hinderer Honda! More
Great customer service Everyone at the dealership was very nice and helpful. The sales person Michael Lanfranc has been super friendly, helpful and professional. It's been Everyone at the dealership was very nice and helpful. The sales person Michael Lanfranc has been super friendly, helpful and professional. It's been a great experience. Thank you! More
Good experience getting new tires. Expected John Hinderer to have more competitive pricing or special promotion on tires, especially Memorial Day weekend. Appreciated Jacobs service and Expected John Hinderer to have more competitive pricing or special promotion on tires, especially Memorial Day weekend. Appreciated Jacobs service and efforts to get a small coupon approved. More
Nice experience Nice experience. We Like our new leased Honda CR-V. Everyone was willing to walk us through the process of the lease agreement pretty quickly. Nice experience. We Like our new leased Honda CR-V. Everyone was willing to walk us through the process of the lease agreement pretty quickly. More
Total experience Great staff and all was good very helpful very knowledg eagle .i would recommend this dealership to any one and I would come back to purchase a anothe Great staff and all was good very helpful very knowledg eagle .i would recommend this dealership to any one and I would come back to purchase a another car . More
Not a hitch. Great service. Had to wait on ride and three dI No hassle no wait. Car ready exactly as I was told. Even washed car. Great service. Everyone you come in contact with has always taken care of in a s No hassle no wait. Car ready exactly as I was told. Even washed car. Great service. Everyone you come in contact with has always taken care of in a short time. That’s important. Don’t like to wait around. Great job by all!!! More
Very Bad Experience They Cheat me On The Car I tell me About The Specific Car That i want to Buy This One and We Make Deal On That Car But When The Deal Is Done They Ch They Cheat me On The Car I tell me About The Specific Car That i want to Buy This One and We Make Deal On That Car But When The Deal Is Done They Change The Car More