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John Hinderer Honda

Heath, OH

4.7
5,483 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,483 reviews

May 28, 2019

Painless!! I'm a customer for life! Stopped in just to browse for options when my Nissan lease will be up next year. Less than 3 hours later I left my bare bones Sentra behind and drove More

by nursediesel62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler McClung, Miguel Parra, Jason Hopkins
May 28, 2019

Great Car, Great Dealership, Great People Dating back to 1983, this is our sixth Honda (two Accords, one Pilot, two CRV's, one Passport), the last four of which were bought at John Hinderer Ho More

by DJONJKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Goodrich, Alexis Waldren, Tonya Helsel, Miguel Parra, Zack Farrington
May 28, 2019

Excellent Service Did an excellent job listening and finding us options. Promoted Honda vehicle, but we ended up buying used GMC Yukon. Great service! I will be back More

by SCOT.DONALDSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rainier
May 28, 2019

Dissatisfied We went Memorial Day weekend for a scheduled appointment. The gentleman that helped us seemed to have his mind somewhere else and kept making excuses More

by tcampbell22
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Jun 11, 2019 -

John Hinderer Honda responded

Thank you so much for your feedback on your recent experience with us. I am so sorry if we didn't meet the grade for you on Memorial Day weekend. I know that we were extremely busy, (far busier than we anticipated) and maybe we didn't have enough staffing there to meet the demands of our customers. I can assure you, that next time you are in during a more normal time period you should expect the same high quality service your received during your purchase. Thanks so much, Justin 740-522-1106

May 28, 2019

Great customer service Everyone at the dealership was very nice and helpful. The sales person Michael Lanfranc has been super friendly, helpful and professional. It's been More

by ellablac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor McIntosh, Michael Lanfranc
May 28, 2019

Good experience getting new tires. Expected John Hinderer to have more competitive pricing or special promotion on tires, especially Memorial Day weekend. Appreciated Jacobs service and More

by CRV1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Dornbirer
May 27, 2019

Nice experience Nice experience. We Like our new leased Honda CR-V. Everyone was willing to walk us through the process of the lease agreement pretty quickly. More

by events0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lybarger, Alexis Waldren, Miguel Parra
May 27, 2019

Total experience Great staff and all was good very helpful very knowledg eagle .i would recommend this dealership to any one and I would come back to purchase a anothe More

by macecase1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry "Grady" Tiller, Chris Banks, Tyler Collins
May 27, 2019

Not a hitch. Great service. Had to wait on ride and three dI No hassle no wait. Car ready exactly as I was told. Even washed car. Great service. Everyone you come in contact with has always taken care of in a s More

by julie.schell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hinderer, David Lybarger
May 27, 2019

Very Bad Experience They Cheat me On The Car I tell me About The Specific Car That i want to Buy This One and We Make Deal On That Car But When The Deal Is Done They Ch More

by u_banian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tonya Helsel, Miguel Parra
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