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John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

January 20, 2020

I've seen big changes in the service department in the last 2 years. Not as good anymore. I've had to come back twice 2 different times for service. More

by AHARPER6366
Recommend Dealer
No
Employees Worked With
David Streets
January 20, 2020

Love my Service Department, but the “new” oil change express service not so much. No appointments means waiting-liked it better when you could set up a time. More

by LESLIEC0
Recommend Dealer
Yes
Employees Worked With
Melissa Keith, Zack Farrington
January 20, 2020

Everyone was really nice Ron helped me get into a new car that I really like I appreciate his caring nature and Alexis was nice More

by frank_the_tank2012
Recommend Dealer
Yes
Employees Worked With
Ron Strong, Henry "Grady" Tiller, Alexis Waldren, Jacob Dornbirer
January 20, 2020

Always courteous and friendly service personnel. They honor my schedule in assuring the work needed will be done in a timely manner. I drive 2 hours to return for service on my 2007 vehicle. More

by LUCYREID77
Recommend Dealer
Yes
Employees Worked With
Zack Farrington, Jerrod Ridgeway
January 19, 2020

Good fast service. Whenever I bring car in for service I always find everyone to be friendly and very helpful. I will continue to bring my car there for service. More

by SGARICK
Recommend Dealer
Yes
Employees Worked With
Jonathan Hinderer
January 18, 2020

Lea is fantastic! She made the car buying process so comfortable and smooth! We are so happy and will be repeat customers for sure! Thank you for making us a happy Honda family! More

by Smitties
Recommend Dealer
Yes
Employees Worked With
Miguel Parra, Lea Evans
January 17, 2020

Jacob handled my appointment with utmost professionalism I greatly appreciate Jacob and Phillip . This was my first experience with Phillip Narrows. He is very professional More

by dlov
Recommend Dealer
Yes
Employees Worked With
Jacob Dornbirer, Phillip Barrows
January 16, 2020

They got me in for service, inspected the van, didn t pressure me into anything, inspected their work. Jerrod was really helpful. Good stuff as I had went to other Honda shops east of Columbus and have f More

by TGonza
Recommend Dealer
Yes
Employees Worked With
Josh A Long, Jerrod Ridgeway
January 16, 2020

Good purchase and service Excellent everything - we bought our Accord there. We are out of town, so we don't routinely use their service, but when we have, it was top-notch. More

by schmeez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
January 15, 2020

Very disappointed in the dealership! Felt very rushed & pressured to purchase vehicle. The deal that was made was rushed & I definitely came out on short end! Fool me once shame on you fool me twice shame More

by Suemarshall
Recommend Dealer
No
Employees Worked With
Jason Waldren
Jan 15, 2020 -

John Hinderer Honda responded

Sue, Thank you for your sharing your concern about your experience here at our dealership. We certainly want to make sure that we provide everyone with the best opportunity to make a qualified purchase decision. We are sorry that you felt rushed and it sounds like you believe that you didn't receive enough value for your old car after you have had time to reflect on your decision. Please feel free to give me a ring so we can chat about it. Would you like to get your old car back at the value we provided you when you sold it to us? We look forward to hearing from you. Thanks, Justin 740-522-1106.

Jan 15, 2020 -

Suemarshall responded

Yes but in reality we know that’s not truly going to happen. I thought Hinderer Honda was different & was hopeful, but the dealership is not.

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