
John Hinderer Honda
Heath, OH
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I've seen big changes in the service department in the last 2 years. Not as good anymore. I've had to come back twice 2 different times for service. last 2 years. Not as good anymore. I've had to come back twice 2 different times for service. More
Love my Service Department, but the “new” oil change express service not so much. No appointments means waiting-liked it better when you could set up a time. express service not so much. No appointments means waiting-liked it better when you could set up a time. More
Everyone was really nice Ron helped me get into a new car that I really like I appreciate his caring nature and Alexis was nice that I really like I appreciate his caring nature and Alexis was nice More
Always courteous and friendly service personnel. They honor my schedule in assuring the work needed will be done in a timely manner. I drive 2 hours to return for service on my 2007 vehicle. honor my schedule in assuring the work needed will be done in a timely manner. I drive 2 hours to return for service on my 2007 vehicle. More
Good fast service. Whenever I bring car in for service I always find everyone to be friendly and very helpful. I will continue to bring my car there for service. always find everyone to be friendly and very helpful. I will continue to bring my car there for service. More

Lea is fantastic! She made the car buying process so comfortable and smooth! We are so happy and will be repeat customers for sure! Thank you for making us a happy Honda family! comfortable and smooth! We are so happy and will be repeat customers for sure! Thank you for making us a happy Honda family! More
Jacob handled my appointment with utmost professionalism I greatly appreciate Jacob and Phillip . This was my first experience with Phillip Narrows. He is very professional I greatly appreciate Jacob and Phillip . This was my first experience with Phillip Narrows. He is very professional More
They got me in for service, inspected the van, didn t pressure me into anything, inspected their work. Jerrod was really helpful. Good stuff as I had went to other Honda shops east of Columbus and have f pressure me into anything, inspected their work. Jerrod was really helpful. Good stuff as I had went to other Honda shops east of Columbus and have felt invisible or the techs did not inspect their work, so I will be definitely coming back here. More
Good purchase and service Excellent everything - we bought our Accord there. We are out of town, so we don't routinely use their service, but when we have, it was top-notch. Excellent everything - we bought our Accord there. We are out of town, so we don't routinely use their service, but when we have, it was top-notch. More
Very disappointed in the dealership! Felt very rushed & pressured to purchase vehicle. The deal that was made was rushed & I definitely came out on short end! Fool me once shame on you fool me twice shame pressured to purchase vehicle. The deal that was made was rushed & I definitely came out on short end! Fool me once shame on you fool me twice shame on me! Definitely will not go back to this dealership! I was totally robbed of the vehicle I traded in! Thankful for the many other dealerships when it time to purchase next vehicle! Very hard lesson learned More