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John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

January 23, 2020

Very disappointed I had appointment for auto butler and Very disappointed I had appointment for auto butler and oil change. Arrived about 15 min early was told for both services would be about 5 hrs. S More

by twbmitch
Recommend Dealer
No
Employees Worked With
Bryan Namowicz, Jonathan Hinderer
Jan 27, 2020 -

John Hinderer Honda responded

Thanks for sharing regarding your recent service experience. The Autobutler procedure can certainly take some time to complete especially this time of the year. A normal oil change service including, a Multi-point inspection, software update/review, customer write-up and inspection normally takes us 30-45 minutes. However the Autobutler application process can certainly take 2-4 hours depending on the condition of the vehicle. We normally see the times take a little longer during the winter months, as the exterior requires additional preparation to apply. So sorry we weren't efficient enough for you. Please feel free to ring me to discuss it further. Thanks, Justin 740-522-1106.

January 21, 2020

Great service! Dave was great and would highly recommend him. They were quick and had my trade in assessed in under 1 hour. Will be coming back for all my service needs. More

by kw329710
Recommend Dealer
Yes
Employees Worked With
David Lybarger, Miguel Parra, Bradley Marteney
January 21, 2020

Oil change and tire rotation...great job ..Went over everything about the car with me. Nice people to work with and didn’t try to push me into anything! More

by MCAROLMIKE
Recommend Dealer
Yes
Employees Worked With
Jonathan Hinderer
January 21, 2020

Needed to have the heater blow motor replacement, the service was fast and courteous. Zack treated my emergency as if it was his own crisis. Thank you so much Zach More

by jefftigner
Recommend Dealer
Yes
Employees Worked With
Zack Farrington
January 21, 2020

I stopped going to dealerships months ago because of the terrible experiences I had with salespeople. Amy was aware of this prior to my arrival and knew I simply was there to test drive, no intention of buy More

by ckid
Recommend Dealer
Yes
Employees Worked With
Henry "Grady" Tiller, Alexis Waldren, Amy Miracle
January 20, 2020

Always fast friendly service. Quick greeting upon pulling into garage. The service manager goes over options. Car is delivered back on time and with thorough review of work done. Even washed! More

by Frank
Recommend Dealer
Yes
Employees Worked With
Cody Ketter
January 20, 2020

Thank you for taking care of my Pilot as well as our other Hondas. JHH has always been kind, fair and professional. We appreciate you! More

by @manduburkley
Recommend Dealer
Yes
Employees Worked With
Zack Farrington, Jonathan Hinderer
January 20, 2020

They have treated me very well and I feel secure that my car will work well now. I’ll be back in the future for service work. More

by VBLUBAUGH1
Recommend Dealer
Yes
Employees Worked With
Roger Blankenship, Zack Farrington
January 20, 2020

Great service at John Hinderer We worked with Westin Brown on buying a used Civic for our family and he was great to work with. Addressed all of our concerns and even dropped the ca More

by jeof90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Weston Brown
January 20, 2020

I had an amazing experience with this dealership! Absolutely love my new car and Javier really listened to my needs as a consumer and even got me hip to controls I never seen before. I'm for real rid More

by Abby Dowell
Recommend Dealer
Yes
Employees Worked With
Henry "Grady" Tiller, Alexis Waldren, Javier Alexander Perez
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