
John Hinderer Honda
Heath, OH
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Great service! Honest and helpful with great customer service. They were very polite and helpful in what I needed done and helping me (a woman who knows nothing about cars) what was being done and needed service. They were very polite and helpful in what I needed done and helping me (a woman who knows nothing about cars) what was being done and needed done. More
Routine oil change, tire rotation I arrived 30 minutes before my appointment (finished errands early). My truck, however, was taken right in, and work completed. Left 30 minutes before I arrived 30 minutes before my appointment (finished errands early). My truck, however, was taken right in, and work completed. Left 30 minutes before I anticipated. In the lounge, I was personally offered coffee or coke, and a breakfast snack. I can’t get over the efficiency, and attention to detail of Hinderer Honda. I was tickled to bring my youngest daughter here 2 weeks ago to buy a newer car. Her experience in buying was just as rewarding and efficient as mine, buying my new truck. Thanks! I’m totally satisfied and very impressed by your staff! More
Great Service Hinderer Honda goes out of its way to provide great service. The waiting area is great for those who wait for their cars. Sandi Reitter did an excell Hinderer Honda goes out of its way to provide great service. The waiting area is great for those who wait for their cars. Sandi Reitter did an excellent job as the hostess. More
Everyone that I don’t with Jordan the finance director a girl that helps show you all the features on your car the young guy that she was training all I can say is excellent girl that helps show you all the features on your car the young guy that she was training all I can say is excellent More
Even though my fiance and I had some changes from our first encounter the sales and finance team did a great job of making this deal happen. first encounter the sales and finance team did a great job of making this deal happen. More
Great Service Hinderer Honda has always provided great routine service and when I was in an accident, made excellent repairs. I appreciate that they note the diffe Hinderer Honda has always provided great routine service and when I was in an accident, made excellent repairs. I appreciate that they note the different things that need addressed for routine care, but don’t come on with the hard sell if you want to wait to have something done. More
This was the most detailed communication I have had. I have question why my transmission stalls once in a while while I back out of my garage and again when putting the gear in drive, among other thing. I have question why my transmission stalls once in a while while I back out of my garage and again when putting the gear in drive, among other thing. The service agent was very interested in my question by asking me many questions. It was time for 30,000 mile service along with oil change. I had to wait for my car and expected to be there for at least two hours. An hour went by and my car was ready for me. Even got a car wash. The technician could not find anything wrong with the transmission. The problem I was there for, occurred again just yesterday. I understand the problem is not easily detected unless it happens when the tech can see it happening. Again, I was most impressed with all the questions the service, Jonathon, asked. Ever had the concern from prior service agents. I felt there was more hustle and bustle around the dealership than before. One thing that didn’t get done. My sticker that says the date and miles when I should come back for service did not get installed on my window. That’s is minor. Thank you. More
Provided what was expected. Every thing was fine until you insist on 25 words. Service was fine, friendly, on time, washed CR-V. Now my only complaint is you insist on 25 word Every thing was fine until you insist on 25 words. Service was fine, friendly, on time, washed CR-V. Now my only complaint is you insist on 25 word comment. More
I was very impressed with the way I was dealt with. They found me exactly what I wanted and I am very pleased! Thank you for your outstanding customer service. found me exactly what I wanted and I am very pleased! Thank you for your outstanding customer service. More
Recently purchased a 2020 Honda Pilot and added a couple exterior options for usability. Brought vehicle into the service bay and waited onsite. Job was quoted for 2 hours time but was completed in 1.5hrs. exterior options for usability. Brought vehicle into the service bay and waited onsite. Job was quoted for 2 hours time but was completed in 1.5hrs. Install looks good and adds versatility to my vehicle (roof rails and crossbars). More