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John Hinderer Honda

Heath, OH

4.7
5,489 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,489 reviews

June 10, 2022

The gentleman at check in at service desk was great cant remember his name though More

by jimsuedraw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Judd
Jun 13, 2022 -

John Hinderer Honda responded

Thank you for the feedback, we appreciate you coming in for your service needs!

June 10, 2022

I was very pleased with the service I received. Everyone was friendly and helpful. Thank you More

by eccline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Whitehead, David Bowling, Brandon Shackleford
Jun 13, 2022 -

John Hinderer Honda responded

Thank you for the kind words, we appreciate your feedback! :) Let us know if there is anything else we can help assist with!

June 09, 2022

LUIS RAMERO AND JASON WERE VERY GOOD . IT WAS NICE TO SEE THE SAME SERVICE PERSON WAS STILL WORKING THERE More

by sscanfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
Jun 13, 2022 -

John Hinderer Honda responded

We appreciate the kind words! Thanks for the feedback, let us know if we can help with anything in the future :)

June 09, 2022

I had a question about the Carfax and the dealer failed to respond to my question three times in a row. They skirted the question because I think that they knew that there was a problem with the Carfax. More

by Williambarnett70
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Several employees
Jun 29, 2022 -

John Hinderer Honda responded

William, we're sorry to hear you had a negative experience. I'd like to hear additional feedback if you don't mind? It is our highest priority to ensure client satisfaction and if we have the carfax information, there should be no reason we don't share our findings whether it's good or bad. My email is LBuehrer@Hindererhonda.com. Thank you - Logan

Jun 30, 2022 -

Williambarnett70 responded

I asked for information that would clarify the odometer discrepancy listed on the CarFax and all three times that I asked, the response that I got was something similar to "Would you like to come and see the car?" The last time that I asked, the response was that the car had been determined to not be fit for sale.

June 08, 2022

I got a lousy deal all the way around from these guys. Ran right over me in every way. More

by jgsheplar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Rainier
Jun 24, 2022 -

John Hinderer Honda responded

Hello, I'm sorry to hear you are not satisfied with the deal that was made. We strive to ensure our clients are satisfied in all aspects. Is there something we could have done differently? Please contact me LBuehrer@hindererhonda.com, I would love to hear additional feedback. Thank you. Logan

June 08, 2022

The sales rep was very friendly and helpful,answered questions and was pleasant.I didnt feel pressured into buying More

by shirleybest
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Miguel Parra, Rebecca Robson
Jun 13, 2022 -

John Hinderer Honda responded

Thanks for the kind words, we appreciate your business! Let us know if there is anything else we can help assist with in the future:)

June 08, 2022

Quick service. .very friendly staff.. took good care of my car.. would easily recommend them. More

by Calvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Judd
Jun 13, 2022 -

John Hinderer Honda responded

Thanks for the kind words, we appreciate your feedback! Let us know if there's anything else we can help with :)

June 08, 2022

Hinderer Honda was a great experience. The service was outstanding. Shaun did an amazing job to make sure we was happy More

by mellaivey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Wint
Jun 13, 2022 -

John Hinderer Honda responded

We appreciate your feedback as well as the kind words! We will pass this along to Shaun! Let us know if we can assist with anything in the future :)

June 08, 2022

The sales rep was very friendly and helpful' answered questions and was pleasant. I didn't feel pressured into buying. More

by battle64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Waldren, Shaun Wint, Genny Hartley, Juliana Devries, Dominick Siclari, Brandon Shackleford
Jun 13, 2022 -

John Hinderer Honda responded

Thank you for the kind words and feedback! We appreciate your business and if there is anything else we can help with let us know :)

June 07, 2022

Prompt service and friendly staff. They fixed the problem quickly! Even explained how I could deal with it if it happens again! More

by mdzgrandma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerrod Ridgeway
Jun 13, 2022 -

John Hinderer Honda responded

Thanks for the feedback! We appreciate you coming in for your service needs. Let us know if we can help with anything in the future (:

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