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John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

November 23, 2020

Customer service was very good. Very polite and respectful young man at the service desk. Work was completed in a very timely manner. Very impressed. More

by zachsti51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Namowicz
Aug 17, 2021 -

John Hinderer Honda responded

Hello, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2020

Very happy with the quick, efficient work done on my daughters vehicle. I appreciate how wonderful I’m always treated here! Highly recommend coming here!! More

by alsmith0528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Collins, Jason Culver, Zack Farrington, Kyle Lyons
Aug 17, 2021 -

John Hinderer Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

November 23, 2020

Great service. I found that the text which provided me a link for additional services very convenient. I like how it prioritized the services on how soon they needed to be addressed. Thanks for making this More

by katheryn61
Recommend Dealer
Yes
Employees Worked With
Jacob Dornbirer
Aug 17, 2021 -

John Hinderer Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 23, 2020

Long wait time for oil change, I wouldn’t come here if it weren’t for the free oil changes but they do let ya know what your car needs in the future at the end of a visit so that’s nice... More

by hardyboycjh1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
November 22, 2020

Seemed a bit rushed and/or distracted this visit. Everything was done as requested. I forgot to ask for new wiper blades so will have to return for that. The service rep showed me how to change batte More

by HEYMOMBO155
Recommend Dealer
Yes
Employees Worked With
I can’t remember who I worked with.
November 21, 2020

Luis Romero was terrific. Our pilot just stopped running but Luis worked to identify the problem and got it fixed. He was so dependable as always. More

by powllsherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
November 20, 2020

My overall experience with Honda was great! I got the car I wanted at the price I wanted. This was my first time buying a car and everyone was exceptionally nice and helpful! More

by donohewchelsea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rainier
November 20, 2020

I took my car in for warranty service. I’m waited 2 I took my car in for warranty service. I’m waited 2 hours to be told they didn’t have the parts needed to complete my repair. I live 1.5 hours from More

by ILES.9
Recommend Dealer
No
Employees Worked With
Don’t know
Dec 03, 2020 -

John Hinderer Honda responded

Thanks so much for your feedback on your recent service experience here with the dealership. Did you happen to have an appointment for your warranty service? Did we perform any other services during your time here at the dealership? Did we need to diagnose your concern that required a warranty repair? Did we get your vehicle fixed properly in the end? Thanks, Justin 740.522.1106.

November 20, 2020

Wonderful dealership 😁 Great staff! Would recommend to go in and see for yourself. From beginning to end they show you what a car shopping day can be😃 More

by jkt1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Mc Cort and a another salesmen named David, Henry "Grady" Tiller, David Lybarger, Alexis Waldren, Cody Ketter, Shaun Wint
November 19, 2020

The service center is great and always accommodating. After 22 years Zack Farrington is a friend and always helpful. Jay, the Mechanic is super and REALLY knows how to solve problems and that is why I More

by CAROLYN.DURR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Farrington, Jay Whitehead
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