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John Hinderer Honda

Heath, OH

4.7
5,492 Reviews

1515 Hebron Road

Heath, OH

43056

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Showing 5,492 reviews

December 21, 2020

Shaun was outstanding and very personable! He made the process as easy as possible I ain't got any question that we had answered either from himself or someone else who could get the answer for us! I woul More

by AL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry "Grady" Tiller, Shaun Wint
December 21, 2020

The timeliness and quality of work that are performed at Hinderer make each trip worth it. Zach Farrington does a great job and I know my car is taken care of each time I leave. More

by Clayton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Farrington
December 18, 2020

The most caring professionals In the business. You are NEVER just a number there. I have been going there for years and the service department has always been great More

by BigDaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Dornbirer, Nathan Tarr, Aidrian Kelley, Melissa Keith, Henry "Grady" Tiller, Amy Miracle, Bryan Namowicz, Jason Culver, Jacob Dornbirer, Luis Romero, Phillip Barrows, David Streets, Amy Smith
December 18, 2020

Hello, Luis Romero took care of all of the things I was concerned about. Extremely kind and professional. The service was completed in a timely manner. Received courtesy call when service was completed. More

by misshay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Romero
December 18, 2020

Good experience. Good pricing. Were able to fix some damage on a used vehicle we really liked. Full service department fixed the damage very quickly within a few days. Any issues we had or thought we h More

by MarcHat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Needles
December 18, 2020

Glad we worked with Aspen, Mitch, and Jordan. No pressure. Willing to listen to what we wanted. No pressure. Mitch was amazing and helped us every step of the way. More

by SELFE.SHERRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch in Finance, Jordan Baker, Kyle Lyons
December 18, 2020

Great service, with very helpful staff, very knowledgeable and friendly from start to finsh. Didn't wait to long for my oil change and inspection, I give a 10 out of 10 More

by 614buckeyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Kelley
December 18, 2020

Have loved dealing with this dealership in the past (have bought 5 Honda's here) but this time was bad. Ridgeline has a ton of issues. Day after I bought it the blower motor died and the power steering went More

by Rod
Recommend Dealer
No
Employees Worked With
Jordan Baker
Dec 31, 2020 -

John Hinderer Honda responded

Rod, Thanks so much for your business now and in the past! We are sorry if you are in anyway disappointed with the purchase of your Ridgeline. We always want to make sure we set the appropriate expectation for our client's especially when the vehicle has 160K miles or so on the odometer. I know that we offered to buy the truck back if you are unsatisfied, right? Please let us know and thanks! Justin 740.522.1106.

December 17, 2020

In for a recall, quick friendly service and a great waiting area and staff. And as always the Odyssey was run through the car wash after the service was completed More

by baz233
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy in waiting area, David Streets
December 17, 2020

We have trusted the folks at Hinderer with all of our vehicle maintenance and repairs since moving to Heath last year. Enough so, that we just purchased two 2020 Honda Ridgelines from them. From our firs More

by PhotoVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Waldren, Jason Culver, Jay Whitehead, Phillip Barrows, Amy Smith
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