
John Hinderer Honda
Heath, OH
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Excellent service. I was promptly greeted by Bryan who was professional, friendly and courteous. The problem was quickly diagnosed and repaired well ahead of the estimated time. Tech was Kalen. I’m always was professional, friendly and courteous. The problem was quickly diagnosed and repaired well ahead of the estimated time. Tech was Kalen. I’m always pleased with customer service there. More
I pulled out of your Dealership, went home. A few hours later received a call that my drivers side floor mat and owner's manual was in. I got in the car to go pick them up and almost at your dealership. later received a call that my drivers side floor mat and owner's manual was in. I got in the car to go pick them up and almost at your dealership. The check engine light came on. They checked it and it was something to do with the air intake not working right. The estimate was $965. I don't think I should have to pay this. My Husband recently passed away and I'm on a fixed income. I don't have any more money to pay it.. It went using Gordon's life insurance to buy the Chev. Sonic! I love this car! Can you please help me out? It would be greatly appreciated! I am in a great depression and grief. Can you please help me? Linda Evans More
I appreciate the efficient and professional delivery of service. Questions were answered courteously and options given - no hard sale! Extra care was taken to clean my car in and out. Thank you! service. Questions were answered courteously and options given - no hard sale! Extra care was taken to clean my car in and out. Thank you! More
Excellent service. I had my vehicle towed there and the next morning I received a call about getting my vehicle back up and running. Got it back the same day. Loved it! next morning I received a call about getting my vehicle back up and running. Got it back the same day. Loved it! More
We had an appointment to buy a new car for my mom and I was buying hers “off of her through them” to “save her some taxes on the new car”. She had put a deposit on the new car and all paperwork was suppose was buying hers “off of her through them” to “save her some taxes on the new car”. She had put a deposit on the new car and all paperwork was supposed to be ready for us to sign and leave. Long story short- they weren’t ready, paperwork wasn’t drawn up. They charged $250 to me for “helping her out” with the purchase of her car. We were there over 2 hours and paperwork didn’t reflect the deposit she had made. They asked us both several times about the terms of loans with them - both were cash deals - no financing. When we were upset about the $250 charge for the paperwork for “helping” her sell her car to me they said they “couldn’t” take that off of my or her purchase prices even though they never disclosed this “favor” would come at a cost. 2-3 hours of headaches and harassment for 0 help. I will either purchase privately or online where I can have already signed and just pick up the car forever. I don’t have time to waste at a dealership and be belittled by a 20 something young male that thinks he knows more than me. More
Great service will always come back! Very friendly loved how they had a place for my son to play while we were waiting and as soon as we got in we were offered something to drink and to snack on while we wa how they had a place for my son to play while we were waiting and as soon as we got in we were offered something to drink and to snack on while we wait More
Brought my 2021 Honda Pilot in for warranty work. In the process of installing the part, the interior of my car was scratched and a gash was left on the driver side door rear view mirror mount. Needless to process of installing the part, the interior of my car was scratched and a gash was left on the driver side door rear view mirror mount. Needless to say, very disappointed in the quality of the work performed. More
They were very nice and explained the problem very well. The work was done the next day by a experienced technician and was performed very well. Also, the entire facility was clean and neat which added to a The work was done the next day by a experienced technician and was performed very well. Also, the entire facility was clean and neat which added to a pleasant experience. More
Great service, my second time buying a car from them and each time they find great deals for me! Would recommend if your looking for a car each time they find great deals for me! Would recommend if your looking for a car More
Amazing service!! Phillip got me right in and found the problem right away!! Just needed a new battery for my car and they changed it right away that day!! problem right away!! Just needed a new battery for my car and they changed it right away that day!! More