
John Hinderer Honda
Heath, OH
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Bryant Quarles is a star. My husband is hard of hearing and I use a cane. He really accommodated us in every way. Nice, comfortable waiting area. My husband is hard of hearing and I use a cane. He really accommodated us in every way. Nice, comfortable waiting area. More
I bought my Honda CRV on July 3rd came home and tried to set my clock and it wouldn't work. I texted my salesman right away and he assured me it would be fixed. I took it in the following Saturday and was t set my clock and it wouldn't work. I texted my salesman right away and he assured me it would be fixed. I took it in the following Saturday and was told they had to order the part. I called them after a couple weeks with the status and was told they forgot to order the part but he assured me he would order it and I could come in 2 days to have it installed. I went on Saturday and was told they ordered the wrong part. Then Justin Hinderer told me they could not fix it after all because the part was too expensive. They refused to keep their word and said they would not fix it! I am extremely disappointed in the customer service I received and will never go back and will tell everyone about what happened as a result. Shame on them! More
The dealership has a very clean, very friendly atmosphere and the friendly staff to match. The staff welcomed me as soon as I walked in the door. Isaiah, my sales associate stayed ontop of making sure I was and the friendly staff to match. The staff welcomed me as soon as I walked in the door. Isaiah, my sales associate stayed ontop of making sure I was comfortable and if I wanted any kinds of snacks or anything to drink. More