
John Hinderer Honda
Heath, OH
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Customer service is superb. My salesman Jamie W. was knowledgeable and answered questions thru emails and text attentively. My salesman Jamie W. was knowledgeable and answered questions thru emails and text attentively. More
It’s usually a great place for service but I tried to call for 2 days. Finally got the number off of the card of the person who checked me out the last time and called him direct. I was checking to make call for 2 days. Finally got the number off of the card of the person who checked me out the last time and called him direct. I was checking to make sure they receive my request for service that I completed online. He assured me I did have an appt. I got there the girl said I did not have an appt I told her to check she said she did and I didn’t have an appt. So I was going to have to wait 2 hours. But in the end I only waited 1 hour. Something was definitely wrong that day. More
We haven't purchased a new car in over 30 years, having only purchased used vehicles. We were just beginning our search when we went in to look at a new CRV, not intending to purchase that day. Brandon w only purchased used vehicles. We were just beginning our search when we went in to look at a new CRV, not intending to purchase that day. Brandon was very helpful with explaining the one we were looking at and demonstrating it during the test drive. We wanted to look at another make's offering before deciding. They were understanding of this and didn't high pressure us to buy right then. After visiting the other dealership that evening and talking it over, we purchased the CRV that same night. The experience was smooth and easy, everyone was very nice. We drove it home the same night. More
Great place! Michael Lanfranc is amazing and is always a pleasure! He sold me and my wife are cares a few years ago, and he did great then we went back for anothe Michael Lanfranc is amazing and is always a pleasure! He sold me and my wife are cares a few years ago, and he did great then we went back for another vehicle. He makes it simple and easy. More
Brandon shackleford is the guy to see in service. Honest, caring and all around helpful man. Explains well without leading you astray. You can trust him. Honest, caring and all around helpful man. Explains well without leading you astray. You can trust him. More
I was very pleased with the friendly and very professional service I received today! I would highly recommend them for a new vehicle and for their service department!! professional service I received today! I would highly recommend them for a new vehicle and for their service department!! More