John Hinderer Chrysler Dodge Jeep Ram
Heath, OH
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Was told both was wrong with my Jeep. Took it to Byers and they are changing multiple parts in the manual transmission. There is a TSB for the 2017 wrangler not staying in reverse or grinding while going and they are changing multiple parts in the manual transmission. There is a TSB for the 2017 wrangler not staying in reverse or grinding while going into reverse. The service advisor even told me it happened to them, but the tech said it was all good. Was told to take it for a second opinion great real convenient. Would not recommend. More
The staff was friendly. Lisa was very nice.the lot wasn't as big as expected. But still had a good selection of vehicle to choose from wasn't as big as expected. But still had a good selection of vehicle to choose from More
I was very pleased with the whole experience of purchasing my new Dodge Charger. The customer service was very welcoming and all my questions were answered to perfection. I would/will recommend fri purchasing my new Dodge Charger. The customer service was very welcoming and all my questions were answered to perfection. I would/will recommend friends & family to shop John Hinderer in the future. Thanks again for such a great vehicle at a wonderful price! More
Iziah was very knowledgeable and great to work with. He kept the process moving and worked with me to get everything completed and leaving with the truck I wanted. I would definitely recommend Iziah to any kept the process moving and worked with me to get everything completed and leaving with the truck I wanted. I would definitely recommend Iziah to anyone looking for a car. Thanks for the great experience! More
I've had my Dodge Ram Promaster 2500 there 4 times, have paid over $2000 to have all of my brakes replaced and still the same squeak. They replaced my pads, rotors, cables, adjusted the E brake and still I paid over $2000 to have all of my brakes replaced and still the same squeak. They replaced my pads, rotors, cables, adjusted the E brake and still I have the same squeak. I bought the vehicle brand new and thought it would be a good idea to bring it back to the same dealership. I guess I was wrong!!! I picked up my van in one occasion and the E brake wasn't connected. I pulled it to see if the squeak would go away and there was no tension on it. Not safe for the road in my opinion. I brought it back and they said they took it apart and lubricated everything. Two weeks later the squeak was back. This will be my fifth time bringing it back for the same thing. This is my work vehicle that I use everyday for work so not having it or a customer loaner car is very inconvenient and the fact that I live 45 minutes away. More
Love our 2020 Jeep Gladiator. Still in getting used to all the gadgets. Whitney as well as the entire staff were awesome. Thank you so much for a wonderful experience. all the gadgets. Whitney as well as the entire staff were awesome. Thank you so much for a wonderful experience. More
TAYLOR MCINTOSH AND LISA MILLER WERE GREAT!! PROFESSIONAL KEPT THEIR WORD AND PLEASANT TO DEAL WITH I HIGHLY RECOMMEND. AND HAD A GREAT EXPERIENCE A++++++++ PROFESSIONAL KEPT THEIR WORD AND PLEASANT TO DEAL WITH I HIGHLY RECOMMEND. AND HAD A GREAT EXPERIENCE A++++++++ More
Very unhappy with the service. The vehicle that I purchased requires a very costly repair that was not disclosed at sale and dealership won’t cover. purchased requires a very costly repair that was not disclosed at sale and dealership won’t cover. More
EDIT on the same day. I was contacted by the owner who was very professional and was able to work with me. I now have a reasonable ETA and price to get my vehicle fixed. It's comfortable to know that a was very professional and was able to work with me. I now have a reasonable ETA and price to get my vehicle fixed. It's comfortable to know that a true businessman who understands the importance of a reliable sale and service following a sale is in charge of this dealership. I will again update the review once I'm able to drive my vehicle back off the lot (OLD news follows) Traded my reliable truck in for a fiat 500. The transmission went bad before I got 3000 miles on the car. Dropped it off for service/repair/replacement. The car has been sitting in their service dept for a week now. There seems to be no solution in sight. More