John Hinderer Chrysler Dodge Jeep Ram
Heath, OH
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Everything was great.Jeff worked to find the perfect car for me. His expertise helped in knowing just what kind of car I was looking for. I love my new car! for me. His expertise helped in knowing just what kind of car I was looking for. I love my new car! More
Took him to check the air conditioning several times couldn’t find any thing wrong, so I took it to another Dodge dealer and found out that they needed to go in through the glove box which was locked so couldn’t find any thing wrong, so I took it to another Dodge dealer and found out that they needed to go in through the glove box which was locked so that means your mechanics never even checked it. Yeah AC core was bad. You also could not get the van in for about four weeks to check on the other things that was wrong and the other dealer got it in in less than a week. Nick is really good there everything else is terrible! I thought it was bad when it was tri-county but you manage to make them look good. I will be using other Dodge dealer’s from here out. More
Should not have taken 4 visits for the check engine light for the same area....still don't have full paperwork from 1st visit describing what was done on the 1st visit. Was told paperwork was taken to the Ho for the same area....still don't have full paperwork from 1st visit describing what was done on the 1st visit. Was told paperwork was taken to the Honda dealership and not kept on sight. That makes no sense to me. More
Overall a very low stress, laid back purchase. Eland didn't push any sales, he actually recommended we build a jeep since they did not have one on the lot that I wanted. He has excellent knowledge of t didn't push any sales, he actually recommended we build a jeep since they did not have one on the lot that I wanted. He has excellent knowledge of the product and was a pleasure to deal with. My only complaint about the whole experience was that a critical option was missed on our build - not sure how that happened, but overall we are happy with the product. Thanks. More
Took all the necessary time and didn’t rush. Didn’t push the sale. Appreciated both of those aspects. Would shop here again and highly recommend. the sale. Appreciated both of those aspects. Would shop here again and highly recommend. More
Doing good keep up the good work fast friendly and helped with everything I needed love my wrangler but I also still need approval on repairs with everything I needed love my wrangler but I also still need approval on repairs More
As usual they didn’t have the necessary parts to fix the problem! Now I’ll have to sit in the waiting room a couple hours when they get the part! Even though they knew what the problem was and that we ha problem! Now I’ll have to sit in the waiting room a couple hours when they get the part! Even though they knew what the problem was and that we had an appointment for the repair - they weren’t smart enough to go ahead and order the part so it would have been there! They knew what type of problem was going on because it was happening to other trucks as well! They have had this vehicle several times for another problem but have no clue what the problem is! I’m just about ready to call the BBB and have it claimed as a lemon! More
The staff was friendly. Just need to sell beer for the people that wait. They took care of me right away. Took there trash back out of the vehicle people that wait. They took care of me right away. Took there trash back out of the vehicle More
Very smooth purchasing experience. They had the truck I wanted and worked with me to fit it into my budget and also gave me a very fair trade-in value. The sales staff (Eland Leigh) was very knowledgeable wanted and worked with me to fit it into my budget and also gave me a very fair trade-in value. The sales staff (Eland Leigh) was very knowledgeable of the truck i was interested in and provided great information and answered/explained any questions I had. Overall it was a perfect experience and will definitely recommend John Hinderer Chrysler. More
A great, easy experience from beginning to end. We started the day wishing we had a different vehicle and ended the day with exactly what we wanted. Lisa was very patient with my decision making proce started the day wishing we had a different vehicle and ended the day with exactly what we wanted. Lisa was very patient with my decision making process. More