John Hinderer Chrysler Dodge Jeep Ram
Heath, OH
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Jeff listened to me, was honest and easy to work with, and had the vehicle in inventory ( which is difficult to find these days). Very knowledgeable about the vehicle, took time to show me the details, I and had the vehicle in inventory ( which is difficult to find these days). Very knowledgeable about the vehicle, took time to show me the details, I will recommend Jeff and JHCDJR to my friends in the future! More
Received a quote and it was exactly what they said it would be. Received my vehicle back sooner than I anticipated. It was as clean as when I dropped it off. Provided transportation and their driver w would be. Received my vehicle back sooner than I anticipated. It was as clean as when I dropped it off. Provided transportation and their driver was very polite and friendly. I would definitely come back again. Excellent experience. More
I feel that the service department could use some work primarily on the advisor side. I brought my truck in a while back for brake work (had a sticking caliper on the left rear) and was told that that was primarily on the advisor side. I brought my truck in a while back for brake work (had a sticking caliper on the left rear) and was told that that wasn’t the issue and that it was the other side. While speaking on the phone to a female service advisor about my truck I felt a lack of hospitality and a bad attitude. And my truck is still having the left rear brake caliper issue so I have another appointment for that. Recently though I had a good experience with Nick and he got my truck hooked up with a new left front wheel bearing through the warranty process and I had no issues. I feel they can be hit or miss sometimes in the service department. More