John Hinderer Chrysler Dodge Jeep Ram
Heath, OH
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They did not fulfill the promised work on the truck despite having it two and a half months. The sales manager/ finance gentleman insulted me. despite having it two and a half months. The sales manager/ finance gentleman insulted me. More
In the past I haven’t had great experiences with the service side of this dealership. Mistakes were made, wrong information pushed out to me etc. This visit, however, was quite good. The issues with my service side of this dealership. Mistakes were made, wrong information pushed out to me etc. This visit, however, was quite good. The issues with my vehicle were fixed at no cost to me and the mistakes made by the service team were addressed. The service advisor Nick was very friendly and understanding with my frustration with the past service visits and hooked me up with parts that were damaged by the issue that wasn’t addressed in the past. I expect the see continued improvements in attention to detail. More
Phil was awesome from start to finish. Honest, fun, and never pushy. He genuinely seemed as excited as I was as we walked through details, questions I had, etc. The whole experience was overall great, in never pushy. He genuinely seemed as excited as I was as we walked through details, questions I had, etc. The whole experience was overall great, including the other associates who were also a pleasure to work with. Thanks again guys! More