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John Hinderer Chrysler Dodge Jeep Ram
Heath, OH
1,075 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,075 reviews
March 29, 2023
When I made my first contact I was given their undivided attention. Jeff Blevins did an amazing job helping me locate the right vehicle and getting the best del possible. The Owner Justin Hinderer was perso attention. Jeff Blevins did an amazing job helping me locate the right vehicle and getting the best del possible. The Owner Justin Hinderer was personally involved in my deal the entire way. He took his time to hear what I was looking for, and had Jeff take over for the rest of the way. Jef was great at showing me the details on the vehicle and very knowledgeable. One of the most impressive things was Justin came over and handed me the keys when the deal was closed and thanked me for giving them my business. They have an awesome sales team from evaluating my trade and communicating throughout the entire process. They earned my future Business. Great Job!! More
by Mike Lent
Employees Worked With
Jeff Blevins, Kayla Beckett
March 21, 2023
Cherokee in for oil change & tire rotation. Also found alignment issue & fixed. Service Rep kept me updated. Staff I met was great. New building is Awesome. Also found alignment issue & fixed. Service Rep kept me updated. Staff I met was great. New building is Awesome. More
by Al Himes
Employees Worked With
Nick Roelle
February 23, 2023
Service might be fine. Time will tell. We took our van for recall issues. About 20 min after we dropped it off we got a text saying if we need anything we could call or tex Time will tell. We took our van for recall issues. About 20 min after we dropped it off we got a text saying if we need anything we could call or text. We were told maybe a couple hours. After not hearing anything on the second day I text twice and got no response then called a while later twice. Finally someone called me back and gave me an update and said it might be a couple hours or could be longer. I was fine with that but he was supposed to call me and let me know for sure. No call again. The third day someone called and still didn’t know when it would be ready which we understood bc of the issue. We finally got it back around lunch time. The work may be fine but we had to rearrange our work schedules for 3 days just bc no one gave us updates so we could plan for it. More
by dawn_0682
Employees Worked With
Jason, Steve, Chase
February 20, 2023
Super fast service and friendly staff. Took my vehicle in for a recall, which was estantes to take 45 minutes to complete. They had my vehicle fixed and ready in approx. 15 mins. Was great Took my vehicle in for a recall, which was estantes to take 45 minutes to complete. They had my vehicle fixed and ready in approx. 15 mins. Was great to be on my way so quickly after a long work day. More
by Mianeko
Employees Worked With
Kayla, Tim Conrad
February 17, 2023
Amazing experience with very knowledgeable staff. Jeff and Justin treat their customers like family. I am very impressed with everything that have done for us. We had a custom Jeep order that turned Jeff and Justin treat their customers like family. I am very impressed with everything that have done for us. We had a custom Jeep order that turned out absolutely amazing. More
by wildcatzack9
Employees Worked With
Jeff Blevins, Justin Hinderer, Kayla Beckett
February 07, 2023
Buying my car here was great, Eland was Awesome and so was everyone else. Will definitely refer my family and friends to come see Eland to buy their cars. I want to thank everyone that was involved in me was everyone else. Will definitely refer my family and friends to come see Eland to buy their cars. I want to thank everyone that was involved in me buying my car here. I appreciate all of you. More
by brad
Employees Worked With
Eland Leigh, Justin Hinderer, Kayla Beckett
February 06, 2023
Spent four hours waiting for them to diagnose problem, only to tell me they didn’t have the parts. Rescheduled for when parts “should be in”. Went back three days after that date. No one bothered to call only to tell me they didn’t have the parts. Rescheduled for when parts “should be in”. Went back three days after that date. No one bothered to call me to tell me parts never arrived. Also, failed to reconnect tail light so I drive around for 3 days/nights without a tail light. Customer service is much less than what I expected. While waiting during the initial trip, someone decided to “take a look” at my truck and then left a written offer (embarrassing low one) on my dash. Unwarranted, uncalled for and quite frankly did not make me happy! I wanted my truck fixed and not some low ball offer for a vehicle that is not for sale. More
by cmason180
Employees Worked With
Chase
February 01, 2023
Very easy process for my first oil change for my Jeep, especially being able to schedule online. Friendly interaction with most of the staff made the experience even better. especially being able to schedule online. Friendly interaction with most of the staff made the experience even better. More
by Mianeko
Employees Worked With
Eland Leigh, Kayla Beckett
