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John Hinderer Chrysler Dodge Jeep Ram

Heath, OH

4.7
1,078 Reviews

1290 Hebron Road

Heath, OH

43056

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Showing 1,078 reviews

May 12, 2023

The Newark - Heath area finally has a First Class CDJR Dealership!! World Class service for sure on my 2020 Ram 1500 Limited. The waiting area is second to none....... very nice! The ability to sit and wa More

by Huey 2745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Price, Iziah Culver
Jul 05, 2023 -

John Hinderer Chrysler Dodge Jeep Ram responded

We really appreciate your feedback! Thanks so much and we look forward to serving you again soon!

May 12, 2023

Love the new facility! Everyone was wonderful and very welcoming! Iziah in service was great and very professional! More

by dianamoore1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iziah Culver
Jul 05, 2023 -

John Hinderer Chrysler Dodge Jeep Ram responded

We really appreciate your feedback! Thanks so much and we look forward to serving you again soon!

May 10, 2023

Walk-in new building to pick up my truck for warranty work. No one greeted me at the door to direct me where to go. Finally found service department. Talk to a representative and never got back with me. More

by pofrazier1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Iziah Culver, Jason Culver
May 12, 2023 -

John Hinderer Chrysler Dodge Jeep Ram responded

Good afternoon, Sorry to hear about this experience and I can understand the frustration. I spoke with the service manager about the situation to ensure things like this do not happen in the future. Unfortunately, it sounds like we have dropped the ball on this and I do expect someone from our team to reach out to the service department to further discuss. It's my goal we can earn your trust for future services. Should you have any other questions or concerns please don't hesitate to reach out to me directly at LBuehrer@Hindererhonda.com. Thanks - Logan

May 03, 2023

Having to have jot mic luck previously with service I can say they have turned their selves around ! The new facility is absolutely awesome! The service guy who was workflows all by himself most days took it More

by tmorris9940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iziah Culver, Jason Culver
April 26, 2023

I was pleasantly surprised with the new facility. Service was great, and employees were extremely friendly and knowledgeable. The cookies and coffee were great, also! More

by Moochie6903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Blevins, Tim Conrad
April 13, 2023

I took my Jeep in for an oil change and everyone was absolutely wonderful. Not only were they friendly and engaging but everyone went out of the way to ensure an overall great experience. Thank you so More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Josh Rutter
April 11, 2023

Jeff was extremely helpful and provided a great experience. I would recommend anyone to go to him and Hinderer Ram. More

by michaelschultz30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Blevins
Apr 12, 2023 -

John Hinderer Chrysler Dodge Jeep Ram responded

Thanks so much for your feedback! We really appreciate it. Let us know if there is anything we can assist you with in the future :)

April 10, 2023

Jeff was amazing to work with! Very helpful and friendly. By far the easiest vehicle purchase ever! More

by Lakesideranch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Blevins
Apr 12, 2023 -

John Hinderer Chrysler Dodge Jeep Ram responded

Thanks so much for your feedback! We really appreciate it. Let us know if there is anything we can assist you with in the future :)

April 10, 2023

Izaih did a good job,very friendly and professional . Altho we weren't told the tires were not an exact match of the existing set, which we had requested, overall service was good! More

by Mlosoncy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iziah Culver
April 05, 2023

Iziah is a true professional. Explained everything that had to be done, kept me informed. New facility is state of the art. Would highly recommend More

by Wkconway
Recommend Dealer
Yes
Employees Worked With
Iziah Culver, Christopher Rice
Apr 12, 2023 -

John Hinderer Chrysler Dodge Jeep Ram responded

Thanks so much for your feedback! We really appreciate it. Let us know if there is anything we can assist you with in the future :)

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