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John Hinderer Chrysler Dodge Jeep Ram

Heath, OH

4.7
1,075 Reviews

1290 Hebron Road

Heath, OH

43056

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Showing 1,075 reviews

May 31, 2023

Great buying experience. I came in with a car I was told by many other dealerships I had negative equity. They not only got me into a brand new car, they combined the rebates More

by allison.l.robb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eland Leigh
Jul 05, 2023 -

John Hinderer Chrysler Dodge Jeep Ram responded

We really appreciate your feedback! Thanks so much and we look forward to serving you again soon!

May 30, 2023

The entire sales experience was seamless and concise. It was by far the best new car purchase experience I have ever had. More

by prestonseay
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juliana
Jul 05, 2023 -

John Hinderer Chrysler Dodge Jeep Ram responded

We really appreciate your feedback! Thanks so much and we look forward to serving you again soon!

May 22, 2023

beautiful place, customer service is awesome and wait service for oil change is pretty quick and very detailed oriented about next service More

by renea.patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Conrad
Jul 05, 2023 -

John Hinderer Chrysler Dodge Jeep Ram responded

We really appreciate your feedback! Thanks so much and we look forward to serving you again soon!

May 22, 2023

Very friendly staff, fast service. I have used this dealership for 2 years and I love them! More

by darionkiger131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iziah Culver, Jason Culver
Jul 05, 2023 -

John Hinderer Chrysler Dodge Jeep Ram responded

We really appreciate your feedback! Thanks so much and we look forward to serving you again soon!

May 19, 2023

Parts and service easy to work with. Appointment made at convienent time. Pick up was easy. More

by Tomdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Culver
Jul 05, 2023 -

John Hinderer Chrysler Dodge Jeep Ram responded

We really appreciate your feedback! Thanks so much and we look forward to serving you again soon!

May 19, 2023

I was greeted promptly at the door by Eland, who then worked with me throughout the entire process of purchasing my new Jeep Wrangler. Kayla, Chris, and Aaron were also great to interact with. The proces More

by Jake T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Von, Eland Leigh, Christopher Rice, Kayla Beckett
Jul 05, 2023 -

John Hinderer Chrysler Dodge Jeep Ram responded

We really appreciate your feedback! Thanks so much and we look forward to serving you again soon!

May 17, 2023

Great service Iziah and Jason were very helpful and knowledgeable, fixed all issues with my jeep More

by DL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iziah Culver, Jason Culver
Jul 05, 2023 -

John Hinderer Chrysler Dodge Jeep Ram responded

We really appreciate your feedback! Thanks so much and we look forward to serving you again soon!

May 12, 2023

The Newark - Heath area finally has a First Class CDJR Dealership!! World Class service for sure on my 2020 Ram 1500 Limited. The waiting area is second to none....... very nice! The ability to sit and wa More

by Huey 2745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Price, Iziah Culver
Jul 05, 2023 -

John Hinderer Chrysler Dodge Jeep Ram responded

We really appreciate your feedback! Thanks so much and we look forward to serving you again soon!

May 12, 2023

Love the new facility! Everyone was wonderful and very welcoming! Iziah in service was great and very professional! More

by dianamoore1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iziah Culver
Jul 05, 2023 -

John Hinderer Chrysler Dodge Jeep Ram responded

We really appreciate your feedback! Thanks so much and we look forward to serving you again soon!

May 10, 2023

Walk-in new building to pick up my truck for warranty work. No one greeted me at the door to direct me where to go. Finally found service department. Talk to a representative and never got back with me. More

by pofrazier1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Iziah Culver, Jason Culver
May 12, 2023 -

John Hinderer Chrysler Dodge Jeep Ram responded

Good afternoon, Sorry to hear about this experience and I can understand the frustration. I spoke with the service manager about the situation to ensure things like this do not happen in the future. Unfortunately, it sounds like we have dropped the ball on this and I do expect someone from our team to reach out to the service department to further discuss. It's my goal we can earn your trust for future services. Should you have any other questions or concerns please don't hesitate to reach out to me directly at LBuehrer@Hindererhonda.com. Thanks - Logan

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