Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

John Hiester Chrysler Jeep Dodge LLC - Service Center

Lillington, NC

4.2
174 Reviews
Call Service Center (910) 302-6053

174 Reviews of John Hiester Chrysler Jeep Dodge LLC - Service Center

Sort by
September 06, 2024

Very friendly staff. Took the truck in very quick and fixed my issue with great care. Explained everything to me. Very happy with the service and parts department. More

by roybartz824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, don’t remember the service techs name
Report | Print
September 02, 2024

I've bought several cars and trucks from this dealership over the years and continue to use them because of reliable and professional service. More

by gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
July 24, 2024

They forget about I had to ask for a manager after calling for 2 days and got no answers not very good on taking care of you More

by Maritza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler and Dustin Brown and Management Herbert
Report | Print
June 24, 2024

Check in was an easy process. They were able to get my car back and tell me what was wrong with it fairly quick. Taylor was my advisor and she was able to explain everything to me More

by haleyrfreeman99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Hayleigh, Taylor
Report | Print
June 16, 2024

Dealer is great. Service department is top notch and attentive to my needs. Service was performed to my satisfaction and on time as promised More

by HeavyChevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
May 30, 2024

I had a tire rotation and an oil change. Friendly people and at a fair price! More

by harvg2223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
May 17, 2024

I took in my 2016 Ram for the Evac engine light. I was charged $400.000 for a canister Evac filter that did not work. The light came on the next day, so I took it back again, and they did a road tes More

by billingsley4139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve, Tim
Report | Print
May 17, 2024 -

John Hiester Chrysler Dodge Jeep Ram responded

Please give our General Manager Rob Kirkland a call to discuss. 910-304-5659. Thank you!

April 16, 2024

Went to John Hiester for a check engine light. It was determined to be a non-issue and therefore, I was out of the dealership quickly More

by akarakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob - Diesel Mechanic
Report | Print
March 28, 2024

Professional courtesy clean environment knowledgeable staff well priced on time service performed nice waiting area More

by royalslenwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service lady was very nice but didn’t get her name
Report | Print
March 09, 2024

Service department is very attentive to details. They listened to my concerns and explained what work was done. I am very satisfied with this dealer. More

by Saki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Writer
Report | Print
1
2
3
...
18