John Hiester Chrysler Dodge Jeep Ram

Excellent customer service from the service center to the sales. Enjoyed our buying experience today 4 November 2022. Jason always makes the purchasing easy he is a professional. Chad in finance is a joy sales. Enjoyed our buying experience today 4 November 2022. Jason always makes the purchasing easy he is a professional. Chad in finance is a joy he explained every paper we signed. If your in the need of a new/used vehicle go to John Heister of Lillington and ask for Jason. Everyone was on point today. We traded a vehicle and received an excellent deal on our trade. More

They took my car in right on time and everyone was very courteous and friendly. The technician explained clearly the issue with my car . I was in and out quickly. Excellent service. courteous and friendly. The technician explained clearly the issue with my car . I was in and out quickly. Excellent service. More

Was initially scheduled for a 1 to 1. 5 hour service with the Wagoneer program. After 3 hours I was still waiting with no notification when my vehicle would be finished. I had to ask twice 5 hour service with the Wagoneer program. After 3 hours I was still waiting with no notification when my vehicle would be finished. I had to ask twice for an update, the second time they finally gave me my keys. Upon inspection of their service I found that they did not fill with fuel as there are supposed to h def the Wagoneer program and did a horrible job of cleaning the vehicle. More

Summer was great to work with. ...she was patient and always willing to answer questions. Thanks to the whole team. ...she was patient and always willing to answer questions. Thanks to the whole team. More

Courteous snd expeditious. Been doing business there for several years and find the service hard to beat. Been doing business there for several years and find the service hard to beat. More

Horrible attitude with the people there. You make an appointment means nothing to them cause me to miss important appointments I had. Tried explaining that and was told basically tough this You make an appointment means nothing to them cause me to miss important appointments I had. Tried explaining that and was told basically tough this is the way it is you can always reschedule. But that’s it. What’s the point of making an appointment if they’re not gonna even be close to honoring it. Ultimately it took four hours of my life to get the simple oil change and tire rotation finished. More

Very disappointed in the service area when getting my oil changed today. After waiting over 2 hours, inquired about my vehicle and discovered the service ticket had not been turned in! changed today. After waiting over 2 hours, inquired about my vehicle and discovered the service ticket had not been turned in! More

Overall great service. Summer Bowman was great to work with and really went above and beyond for us. Will highly reccommend them to friends a family. Everyone that we encou Summer Bowman was great to work with and really went above and beyond for us. Will highly reccommend them to friends a family. Everyone that we encountered that worked there seemed genuinely caring and really wanted to help. More

From service, to parts and sales it is hard to beat this or any Hiester store. The strong ethics and character of the principal are evident in every interaction. or any Hiester store. The strong ethics and character of the principal are evident in every interaction. More

The sales representative was nice. He made the buying experience nice. I would definitely refer a friend! He made the buying experience nice. I would definitely refer a friend! More