John Hiester Chrysler Dodge Jeep Ram

Excellent Service! As always, every aspect of service received was a step above the last. I always recommend this dealership and will never shop anywhere else. The maint As always, every aspect of service received was a step above the last. I always recommend this dealership and will never shop anywhere else. The maintenance department holds true to the mission statement. A huge thanks to the entire team for always making me feel welcome and comfortable. If no one has told you lately, you truely do make a positive difference in our community and we are truely blessed to have a trustworthy dealer that we know and trust completely. More

Fast and courteous Took my 14 Jeep in for a vibration and an oil change. Was in and out in less than an hour. Rotated and balanced tires and oil change done!! Took my 14 Jeep in for a vibration and an oil change. Was in and out in less than an hour. Rotated and balanced tires and oil change done!! More

Amazing, loving, trusting, a true blessing!!! With DeWitt and oaula both....they truly made me feel like a real person! They made me truly feel like part of the John Heister family! No dealership With DeWitt and oaula both....they truly made me feel like a real person! They made me truly feel like part of the John Heister family! No dealership has ever been as awesome to me as u all! Paula and DeWitt were and r a true Blessing!!!! More

Great experience at Hiester Dealership The team at John Hiester Jeep in Lillington were very professional and friendly. They made our entire transaction smooth and stress free. Because of The team at John Hiester Jeep in Lillington were very professional and friendly. They made our entire transaction smooth and stress free. Because of that experience I'll be taking my Other vehicles there for regular service. More

Approachable Service Department Service advisor and mechanic were very accommodating to me as I was probably a lot more interested in discussing their diagnosis of my vehicle than av Service advisor and mechanic were very accommodating to me as I was probably a lot more interested in discussing their diagnosis of my vehicle than average person. They both spent time in garage with me discussing their plans to address my wranglers issue. More

Great truck, great price, great experience I knew exactly what I wanted, with the price in mind of what I wanted to pay. The staff at heister not only had the truck but also beat the price I wa I knew exactly what I wanted, with the price in mind of what I wanted to pay. The staff at heister not only had the truck but also beat the price I was looking for. They bent over backwards to make the deal, yet at no point pressures me in to a deal or vehicle I wasn't wanting. One of the best overall truck buying experiences ever. While I waited for the vehicle to get detailed and fueled up, I met a bunch of other customers that were buying new and used vehicles from the store and they were all extremely happy with their experience too. Really was a good time. More

Consistently great service I appreciate always getting great service whether it is routine oil changes or help in an emergency - like yesterday when my battery died at the post I appreciate always getting great service whether it is routine oil changes or help in an emergency - like yesterday when my battery died at the post office! Friendly, competent staff have earned my trust and loyalty. More

Good experience The sales representative went out of their way to ensure I was satisfied during the purchase process. The initial Ram 1500 I was looking at was sold, The sales representative went out of their way to ensure I was satisfied during the purchase process. The initial Ram 1500 I was looking at was sold, but they made every effort to ensure I found another that was to my liking. Would recommend this dealership. More

Incredible customer service from Thomas Stephens Thomas was the most helpful service advisor I have ever had. He was attentive to all of my concerns, and extremely patient with all of my questions. T Thomas was the most helpful service advisor I have ever had. He was attentive to all of my concerns, and extremely patient with all of my questions. There were numerous issues with my car (several I was not even aware of when I brought the car in) and Thomas called me to keep me updated with every new change. The service got everything repaired in a timely mannor and I feel that the price was fair. I have never had better service at a car dealership and I look forward to working with him again. More

Excellent Customer Service I found my new Jeep Grand Cherokee Overland online located at John Hiester, I requested information from them via their website. Within minutes I had I found my new Jeep Grand Cherokee Overland online located at John Hiester, I requested information from them via their website. Within minutes I had a phone call to answer my few questions and then Tashaunda asked if I would like to place the Jeep on hold so I could come take a look and test drive the Jeep. I made a appointment and drove 3 hours to test drive the overland. As soon as we pulled up we where greeted and asked if we needed any help. The Overland had been pulled and was ready for us when we got there. Caulen was wonderful to work with. The whole process was a breeze. I would highly recommend these super people! More