John Hiester Chrysler Dodge Jeep Ram

James and Paula were professional, informative, and patient through out the entire process. This was truly the easiest and most courteous car buying experience! Thank you for the attentiveness! Family, patient through out the entire process. This was truly the easiest and most courteous car buying experience! Thank you for the attentiveness! Family, friends, and colleagues will know where to go for their vehicle needs! You all rock! More

Used this dealership before and has no problem. Today I called at 9AM and was given a 10AM appointment for an oil change. Arrived at 10AM and was at the end of a long line cars in quick. Told them when I c called at 9AM and was given a 10AM appointment for an oil change. Arrived at 10AM and was at the end of a long line cars in quick. Told them when I checked in I had a 10 o'clock appointment. At 11AM I checked and my vehicle was still in the quick service line. At 11;30 I saw my van enter the service area. At 11;50 I watched my van leaving the service area. It was 12;10 when I drove away. I was given a discount due to the long wait. Just don't understand why I was given a specific appointment, which did not mean anything. If I had been told when I called that I would have a long wait, I would of waited another day. More

Sales are awesome services is terrible want eve have my vehicle serviced there ever again. Vehicle was diagnosed with a p3449 code but they fixed fuel injectors and gas line and deleted the p3449 code pick vehicle serviced there ever again. Vehicle was diagnosed with a p3449 code but they fixed fuel injectors and gas line and deleted the p3449 code picked car up drove it to work check engine light came back on for the same took it back and had to pay for them to fix what should have been fixed the first time then once it was fixed I picked it up and when I got home I just so happen to look under the hood and I have no engine cover so had to go back the next day to get the engine cover which should have been put back on after repairs it may not seem a lot but for me it is More

Always excellent service and support from all departments. Keep you informed of service required and service recommendations. I have recommended this dealership and their products to others. departments. Keep you informed of service required and service recommendations. I have recommended this dealership and their products to others. More

Excellent and quick service. Service technicians kept me up to date and the costs were very reasonable. I will recommend John Heister service to my friends and family. up to date and the costs were very reasonable. I will recommend John Heister service to my friends and family. More

Great service, Amy was very professional and made sure my truck received all necessary repairs. The technician was able to find and repair a major issue with my brakes. truck received all necessary repairs. The technician was able to find and repair a major issue with my brakes. More

Had a great experience working with Jimmy. He listened to what I wanted and didn't try to talk me into some other vehicle. Ended up ordering my vehicle, which I picked up yesterday. Great experience! to what I wanted and didn't try to talk me into some other vehicle. Ended up ordering my vehicle, which I picked up yesterday. Great experience! More

Had the pleasure of working with Kahlil on my ‘21 Ram 1500 Lease. Extremely smooth process conducted entirely via text, while I was in a class two hours away. Right off the bat, in an effort to save time 1500 Lease. Extremely smooth process conducted entirely via text, while I was in a class two hours away. Right off the bat, in an effort to save time, I gave them my lowest/best quote (from another dealer) and asked if they could be it. Not only did they beat the quote, they did so with a vehicle of higher MSRP! The truck was delivered to my house and I couldn’t be happier! Kahlil and his team are Rockstars! Do not hesitate to deal with him (or John Heister CDJR) Thanks again Brother!! See you in a few years! More

I had a good experience with John Hiester dodge Jeep in Lillington. Went there this morning for oil change and tire rotation and said about an hour. 45 minutes later was out of there. No complaints 👍 Lillington. Went there this morning for oil change and tire rotation and said about an hour. 45 minutes later was out of there. No complaints 👍 More

Best dealership service I've ever experienced! I do not normally take my vehicle to a dealership but in this case I had to. I will definitely go back to John Hiester Chrysler in Lillington, NC in the futur normally take my vehicle to a dealership but in this case I had to. I will definitely go back to John Hiester Chrysler in Lillington, NC in the future. More