John Hiester Chrysler Dodge Jeep Ram of Sanford

Great service. Shannon, my advisor kept me posted on my Jeep and advised me on what was needed for my 30,000 mile needs for my vehicle. Also, she took the time to t Shannon, my advisor kept me posted on my Jeep and advised me on what was needed for my 30,000 mile needs for my vehicle. Also, she took the time to tell me about their tire special and recommend some tires as well as giving me a printed copy of some possible tires. She was a great service advisor. More

My service appointment was excellent from start to finish. Everyone was very professional and helpful as well as very nice and friendly! finish. Everyone was very professional and helpful as well as very nice and friendly! More

I was very satisfied with my service appointment. Johnathon Olivarez, the service advisor, communicated with me through the process. I appreciated all his explanations of the process. The only neg Johnathon Olivarez, the service advisor, communicated with me through the process. I appreciated all his explanations of the process. The only negative I have is the charge for the use of a credit card. Everyone uses credit. More

Had to go in for a recall repair on my slightly older jeep wrangler. Actually arrived about 20 minutes past my scheduled appointment and they still fit me in no problem. The woman who I spoke to on the p jeep wrangler. Actually arrived about 20 minutes past my scheduled appointment and they still fit me in no problem. The woman who I spoke to on the phone said the repair would take about an hour to complete and that was pretty spot on. I did get recommendations for other services based off of the multipoint inspection that was done but did not feel pressured (as a female) to try to get anything else done during that visit. Everyone was very polite and very helpful and would recommend! More

the service dept at the sanford n c john hester dealership is the best service dept i have ever been to. this applies to the entire shop, service techs, advisors and manager. they are trustworthy dealership is the best service dept i have ever been to. this applies to the entire shop, service techs, advisors and manager. they are trustworthy, know what they are doing very prosessional. my service advisor (shannon t.) is phenomenal; great work ethic, highlighted my maintenance invoice in 3 different colors thank you. kyle also is exceptional helped me alot. my compliments to john hester and all at his dealership. More

Professional and knowledgeable staff that deliver any concerns promptly with confidence. Service that is second to none. Highly recommended dealership. concerns promptly with confidence. Service that is second to none. Highly recommended dealership. More

The receptionist was very friendly and prompt. Considering I was a walk in the service was quick. Considering I was a walk in the service was quick. More

Great experience with Joseph and Shannon in service dept. Joseph and Shannon went above and beyond, got my 2016 Town and Country Van looked at quickly on a very busy day and gave me peace of mind they could Joseph and Shannon went above and beyond, got my 2016 Town and Country Van looked at quickly on a very busy day and gave me peace of mind they could fix it. Super professional. Will definitely be back. Thank you! More

The intake desk personnel and all the people I interacted with were extremely helpful and friendly thorough the periodic maintenance visit. I would recommend this dealership for all the service visits. with were extremely helpful and friendly thorough the periodic maintenance visit. I would recommend this dealership for all the service visits. More

Ana Vera was great, she listened to what I was looking for and showed me several options. She followed up with me when she found a unit that was close to what I was asking for and I went back to the deale for and showed me several options. She followed up with me when she found a unit that was close to what I was asking for and I went back to the dealership. sales manager was good at negotiating a reasonable deal, so far I very happy with my truck More