John Hiester Chevrolet of Lillington

John Hiester Chevrolet in Lillington has great service! William was super nice and very helpful when buying my car! Dewitt made the sale smooth and easy! William was super nice and very helpful when buying my car! Dewitt made the sale smooth and easy! More

Everyone was polite. I needed a battery. There are several to choose from. They did not ask me my preference just gave me one 60 dollars more expensive than the base battery for my vehicle. It came wi several to choose from. They did not ask me my preference just gave me one 60 dollars more expensive than the base battery for my vehicle. It came with a 42 month warranty rather than a 30 month. I still would have like to had been asked about what was affordable to me. It would also be nice it businesses that allow you to wait would setup two waiting rooms one for those that wear mask and one for those that choose not too. I probably will not return unless there is an issue with my battery or I have no other options. Sweet people not asking about what I wanted to spend on the battery was not ok. Thank you for the opportunity to voice my opinion. More

Everyone at the dealership was real helpful and made me feel right at home… Kind courteous polite they needed to know if I needed anything to let them know they made me feel right at home feel right at home… Kind courteous polite they needed to know if I needed anything to let them know they made me feel right at home More

Quick service at a fair price. Always met my expectations and serviced my truck for the last couple years. Shanna has always been great to offer support and serviced my truck for the last couple years. Shanna has always been great to offer support More

Great customer service and takes the time to understand what's going on instead of plugging in and only seeing codes. They won't fix a code then see if it works over and over. They will get it right the fi what's going on instead of plugging in and only seeing codes. They won't fix a code then see if it works over and over. They will get it right the first time. More

Came in for state inspection- I was charged, then they failed my vehicle because of window tint. This is unacceptable because they saw the tint on the window and should have told me it was too dark, they failed my vehicle because of window tint. This is unacceptable because they saw the tint on the window and should have told me it was too dark, they shouldn’t have done the inspection to get money from me and fail me on a 2020 vehicle. Bad customer service. More

Courteous, knowledgeable and professional staff. Buying process was fast and efficient. Delivered vehicle the next day as promised and it looked amazing! Definitely would recommend this dealership. process was fast and efficient. Delivered vehicle the next day as promised and it looked amazing! Definitely would recommend this dealership. More

Service department kept updated on the status of my car by text message and called me when my car was ready. Staff were courteous and polite. They even assisted me when my drink purchase at the vending mac by text message and called me when my car was ready. Staff were courteous and polite. They even assisted me when my drink purchase at the vending machine got stuck. They were awesome by responding to my text about adding a service. Definitely 5 stars from me. More

Fast, courteous service. Kept me informed throughout the service. Was sure to sanitize the vehicle when work was completed to ensure safety. Will recommend John Heister service to others. service. Was sure to sanitize the vehicle when work was completed to ensure safety. Will recommend John Heister service to others. More

Great, timely professional service and communicated very well. Arranged my service convenient for me. I didn’t sit to long in the long. Didn’t take long, my car was in the shop at its scheduled 8:00a tim well. Arranged my service convenient for me. I didn’t sit to long in the long. Didn’t take long, my car was in the shop at its scheduled 8:00a time. I would recommend this service to family and friends!!! More