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John Elway's Crown Toyota

Ontario, CA

4.7
1,239 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,239 reviews

July 25, 2024

Victor and Silvia made purchasing our family vehicle a positive and seamless experience. Will definitely be coming back More

by Ramfam24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Duran and Silvia Magana
Jul 26, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear that Victor and Silvia made your experience at Crown Toyota so positive and seamless. We look forward to welcoming you back in the future!

July 24, 2024

Sincere, patient, and considerate of the interests of customers.I like Owen and Tony so much. More

by wei Lin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owen and Tony
Jul 25, 2024 -

John Elway's Crown Toyota responded

Wei, we're delighted to hear your visit to Crown Toyota went smoothly. Owen, Tony, and the team wish you happy miles ahead!

July 24, 2024

The two sales techs were very helpful. Greselda was great and very helpful and new what I wanted. More

by sgudino52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greselda , Sonny Dario
Jul 25, 2024 -

John Elway's Crown Toyota responded

Thank you for sharing your appreciation for our team at Crown Toyota!

July 21, 2024

Julian was extremely helpful and knowledgeable. An absolute pleasure to work with. Highly recommend him for your car needs. He's very transparent and keeps it 100% with you to help you get what you More

by Framirez9116
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Trimble
Jul 22, 2024 -

John Elway's Crown Toyota responded

Thank you for the review! We're delighted to hear that Julian provided such excellent service at Crown Toyota. We appreciate your recommendation and look forward to assisting with any future car needs!

July 20, 2024

Pura calidad lo máximo buen servicio al cliente y muy amables me encanto comprar ahi More

by josehenrymendez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micaela mendez
Jul 22, 2024 -

John Elway's Crown Toyota responded

Estamos felices de haber hecho negocios con usted, Jose! Gracias por elegir Crown Toyota y bienvenido a la familia Swickard!

July 19, 2024

Troy was fantastic throughout the entire sales process, and answered any questions I had and tapered my payment to fit my needs . A+++ service More

by jadenmrad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Botts
Jul 22, 2024 -

John Elway's Crown Toyota responded

Jadenmrad, we're delighted to hear that Troy provided fantastic service and tailored your payment needs at Crown Toyota. Thanks for the A+++ review!

July 19, 2024

My experience with Crown Toyota of Ontario left me deeply dissatisfied and frustrated. After carefully researching and deciding on purchasing a truck from them, I was shocked to find out they had sold it out More

by Angel Hernandez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Javier and Adrian
Jul 22, 2024 -

John Elway's Crown Toyota responded

Angel, I'm really sorry to hear about your experience and the miscommunication regarding vehicle availability. This is not the level of service we strive for and I apologize for any inconvenience caused. I'd like to discuss this further with you and see how we can make things right. Please reach out when you have a moment. Thank you, Alex Nielsen - Customer Experience Manager - 725-373-7849

July 18, 2024

Jesse was a complete Angel. I am handicapped and he was very comforting and sympathetic! I have trouble walking and he came to me for everything, even payments. I do wonder wh More

by Amyarmend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t deal with any
Jul 18, 2024 -

John Elway's Crown Toyota responded

Thank you for sharing your experience with Jesse and the Crown Toyota team! We're glad to hear he provided such accommodating service. We'll look into your feedback regarding the payment process.

July 17, 2024

I had an amazing experience here at Crown Toyota especially after 2 days of me being there, lol. Everyone is so nice & helpful. I definitely couldn’t have made a purchase without Antonio’s patience. More

by Margarita Cervantes Galvan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Aguilar, Silvia Magana
Jul 17, 2024 -

John Elway's Crown Toyota responded

Margarita, we're delighted to hear that Antonio and Silvia made your first-time buying experience at Crown Toyota so special. Enjoy your new car!

July 15, 2024

My experience at Crown Toyota was great. The customer service was great. They did everything possible to help me leave with my dream car. More

by abigailortega007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Alvarez , Anjum Raza
Jul 15, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear that you had a great experience and left with your dream car! Thank you for choosing Crown Toyota, and we appreciate the kind words about our customer service.

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