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John Elway's Crown Toyota

Ontario, CA

4.8
1,542 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,542 reviews

March 02, 2018

Excellent Service, Always I have been coming to John Elway’s Crown Toyota for over three years to service all my Prius needs and have had Cory as my service advisor a number of More

by GoGoPrius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Anderson
Mar 05, 2018 -

John Elway's Crown Toyota responded

Thanks so much for your loyalty to us here! We love having you as a part of our John Elway's Crown Toyota Family and we're so pleased that Cory takes great care of you and your Prius. We hope it's running just like new and we can't wait to see you here at your next service visit!!! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

February 24, 2018

Appreciation to service manager I did my recent service and your gold member service manager Tyler Payne attended to me with pure professionalism and hands on experience about my veh More

by Verinika1208
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Payne
Feb 26, 2018 -

John Elway's Crown Toyota responded

Hi Verinika, Tyler is a great asset to us here and we're so happy to see that he worked hard to ensure that your experience was a great one. We'll be sure to share this with him and our team and we'll see you here at your next service visit. Take care! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

February 19, 2018

Excellent Customer Service I really appreciate the outstanding customer service that they have given to me. I went there to a buy a car and it was hassle free and Mike Breicha w More

by Imaroxygirl77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Devine , mike breicha
Feb 20, 2018 -

John Elway's Crown Toyota responded

We're so pleased to read this and see that Mike went above and beyond to provide you with the top-notch car-buying experience you deserve. Thanks for this awesome review and for choosing us here. Please let us or Mike know should you ever need anything. We're here to help! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

February 18, 2018

Friendly welcome I like to take my car for service where I purchase it. Now leaving in riverside it is some distance but I am welling to do the drive, so the quality o More

by Herennow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Anderson
Feb 19, 2018 -

John Elway's Crown Toyota responded

Thank you for choosing us and taking the time to leave this amazing review! It's wonderful to hear that Cory gave you the service experience you were looking for. Your business and time are much appreciated! Thanks again! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

February 09, 2018

Great! This is the best service center I’ve ever used. I live in Riverside and drive out here passing other Toyota service centers because they treat you wel More

by Suze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Buenrostro
Feb 12, 2018 -

John Elway's Crown Toyota responded

Hi Suze, Thanks for this review and thanks for driving from Riverside to see us. We love having you as a valued customer and hope to work with you for years to come. Hope your car is running just like new and we'll see you at your next service visit. Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

February 02, 2018

Great place to buy a great car! I had a very good experience with both the sales team and finance. Plain and simple, a lovely dealership. I’d definitely recommend to friends and fa More

by Lizardpalmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Romero
Feb 05, 2018 -

John Elway's Crown Toyota responded

Thanks so much for both your business and this review. We're so pleased to see our sales and finance team took great care of you and you drove home happy. Welcome to the John Elway's Crown Toyota Family and we'll see you here at your first service visit!!! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

January 26, 2018

Andrew Cortez Always great customer service from Andrew, Will continue to bring my vehicles to Frown Toyota for service and repairs. Never a wait with the appointm More

by MarcA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Cortez
Jan 26, 2018 -

John Elway's Crown Toyota responded

Hi Marc, So happy to read this and so pleased to see that Andrew takes great care of you and your vehicle. Thanks for your loyalty to us here and we'll see you at your next service visit. Hope all is well. Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

January 24, 2018

Chris Osgood was my service advisor on 1/19/2018. All my concerns were addressed & repaired, as well as follow-up calls from Service Advisor, Chris Osgood. Bought car from Crown 2008. Runs like new! More

by Linda Hickman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Osgood
Jan 24, 2018 -

John Elway's Crown Toyota responded

Hi Linda, Thanks so much for your loyalty to us here! We love having you as a valued customer and we're so pleased to see that your vehicle from 2008 runs just like new! We appreciate this 5-star review and look forward to seeing you at your next service visit. Please let us know if you have any questions. Here to help. Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

January 23, 2018

Michael Romero was great!!! A++++ service from Michael and his team. My wife and I very pleased with our purchase. Easy and smooth transaction from looking at the car to finance. More

by Cbuchan12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Romero
Jan 23, 2018 -

John Elway's Crown Toyota responded

Congrats on your new vehicle and welcome to the John Elway's Crown Toyota Family! We're ecstatic to see Michael worked hard to get you into a new vehicle and we look forward to many more years together. Hope you're well and we'll see you at your first service visit! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

January 13, 2018

Awesomely me service at Crown! Always a breeze with Jeff Wade and Crown service ! I would return and tell others! Thanks Jeff ! I would also like to comment on how nice the fac More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Jan 15, 2018 -

John Elway's Crown Toyota responded

Thanks so much, Jim! Couldn't be happier to see that Jeff and our team takes great care of you and your vehicle. You're family and we can't wait to see you here again in the near future. Hope you're well!! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

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