
John Elway's Crown Toyota
Ontario, CA
Filter Reviews by Keyword
By Type
Showing 1,542 reviews
Service on much rav Fully satisfied with my car and I’m glad it was all fixed up thanks to the help of Andrew he made my experiences so smooth and quick Fully satisfied with my car and I’m glad it was all fixed up thanks to the help of Andrew he made my experiences so smooth and quick More
Dashboard and visor replacement as they are defective Juanita Moran, the representative, was very helpful. She kept me updated on the status of my car. I was satisfied with her service. The only thing I w Juanita Moran, the representative, was very helpful. She kept me updated on the status of my car. I was satisfied with her service. The only thing I was disappointed with, which is not her fault, is that I couldn’t get the passenger visor replaced. It’s defective so I don’t think I should be paying for a replacement. More
Wasted a lot of time We went for a service on this location @12:28pm 9th of June 2018 and ask the service advisor named Andrew Cortez for an engine filter to be replaced. We went for a service on this location @12:28pm 9th of June 2018 and ask the service advisor named Andrew Cortez for an engine filter to be replaced. We also told him that when we start the car there is a noise going on it so we asked if they can check what that noise is, he said will check with the the technician and will get back on us after like an hour and a half. We noticed that we are the only one sitting on the waiting area and the cashier is already closed. So we approched the front desk and asked what happened to our car. We waited for like 4 hours and we did not get any advise from Andrew Cortez on what the status of our car was. We went home so disappointed and upset as we have wasted almost 4 and a half hour waiting and did not get an answer to the problem we have consulted. More
service was done in a timely manner. I have been going to Crown for some time now. Most of the time the wait is way longer than I had been told and I always make an appointment. I have been going to Crown for some time now. Most of the time the wait is way longer than I had been told and I always make an appointment. More
Always get great service I have worked with Josh Reece and then Emilienne Figg in the Service Department. Always get great, personalized service at reasonable rate. I apprecia I have worked with Josh Reece and then Emilienne Figg in the Service Department. Always get great, personalized service at reasonable rate. I appreciate Emilienne’s great attention to detail and integrity in helping us to maintain our vehicles. More
Great experiences before and after purchases... This dealership has perfected the quick and easy deal; while some paperwork and the warranty offer session is inevitable, the process is generally qui This dealership has perfected the quick and easy deal; while some paperwork and the warranty offer session is inevitable, the process is generally quick and positive. This is our third car obtained via Elway Crown, and we have always been satisfied with the sale process and especially the service - easy to get an appointment online, comfortable waiting area or shuttle service if needed, and good service reps who explain what was done and what needs to be done in future appointments. More
Love service and sale person Eric is the best service. every time I went there if I got his service my car never have problem and I feel so trust him if i get his service but I Eric is the best service. every time I went there if I got his service my car never have problem and I feel so trust him if i get his service but I can't choose the service person ? Why not ? More
Service I have purchased both my new Toyota Rav 4s from Crown Toyota. One in '02, the other in '11. It is a great car. My service rep. is Cory Anderson. H I have purchased both my new Toyota Rav 4s from Crown Toyota. One in '02, the other in '11. It is a great car. My service rep. is Cory Anderson. He is great and takes very good care of me. More
My experience was excellent ! My sales person Dan Rogers and George Lascano my finance person were very personable and easy to work with. It was a pleasure to have them helping in My sales person Dan Rogers and George Lascano my finance person were very personable and easy to work with. It was a pleasure to have them helping in my purchase of my new Tacoma truck. More
Good place for car shopping and services I regularly taking my both TOYOTA made cars to John Elway's Crown Toyota for services and have purchased new cars from them twice. Just recently I h I regularly taking my both TOYOTA made cars to John Elway's Crown Toyota for services and have purchased new cars from them twice. Just recently I have purchased TOYOTA RAV4 2018. Thanks to Product Specialist Fayaz Hussainian it was exact car that I wanted. He put all effort to find for me the car (color, features) that I choose. Also, what I like with Fayaz no pressure and NO GAME. I would recommend Fayaz Hussainian to anybody who goes to John Elway's Crown for car shopping. Suren Hovhannesyan More