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John Elway's Crown Toyota

Ontario, CA

4.8
1,542 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,542 reviews

November 15, 2018

20,000 mile check up I would have to say Jeff Wade is the best service manager at the Ontario location! Jeff goes out of his way to make sure my vehicle was completed bef More

by Dennis6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Nov 15, 2018 -

John Elway's Crown Toyota responded

It's great to hear that Jeff always goes the extra mile to provide you with an amazing experience! We hope to see you again shortly. Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

November 12, 2018

Great service I wish I had come to this place first before. Vitaly made it a great experience buying a car simple and honest. I will be back for another Tacoma th More

by Jpcc0687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaly was the most polite and friendly salesman Super kind no pressure best service ever.ive been telling friend and family if they need a car they must go with vitaly thank you , Vitaliy Ikhrata
Nov 12, 2018 -

John Elway's Crown Toyota responded

We couldn't be more pleased to hear that Vitaly made your car-buying experience so painless! Congrats on your new Tacoma and we look forward to serving you again. Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

November 09, 2018

Periodic maintenance Always very professional and efficient. They do periodic maint. and total vehicle check up in approx one hour. nice waiting area allows me to take my More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yellow team
Nov 12, 2018 -

John Elway's Crown Toyota responded

Hi Gary, We are so happy to know that our staff always gets you in and out as soon as possible! Thank you for your feedback and we can't wait to see you again. Take care. Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

October 23, 2018

Blue team rocks Another great service by the Blue Team (carlos c)! Thank you! The service time was pretty quick considering how busy the place was, enough time for More

by JT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos ceja
Oct 24, 2018 -

John Elway's Crown Toyota responded

The satisfaction of our customers is of the utmost importance to us and we are so happy to hear that is what you received! We look forward to working with you again! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

October 16, 2018

Great service Another great service. Took my truck for regular service. I was kept informed of things that need future attention. Will definately come back, reccom More

by Taco2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Reynolds
Oct 17, 2018 -

John Elway's Crown Toyota responded

We are more than happy to hear that your service experiences with us are always nothing short of stellar! Thank you for doing business with us and we look forward to working with you again in the future! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

October 15, 2018

Good customer service, friendly Customer service starts when the sale ends. Crown Toyota delivers on that principle. Bought 4 cars there already. Luis Padilla , has great attitude More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Padilla , Cory Anderson, Jorge Buenrostro
Oct 16, 2018 -

John Elway's Crown Toyota responded

Hi Maria, It's a pleasure to see that our staff provided you with an outstanding experience! We appreciate your feedback and hope to see you again! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

October 09, 2018

Great experience always Great customer service always and the service advisor Chow or Vanessa or any other who helped me before are on top of there job. Thank you for the exc More

by Albert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa Ramirez
Oct 10, 2018 -

John Elway's Crown Toyota responded

Hi Albert, We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience with Chow and Vanessa! Thank you for your business and we encourage you to visit us again soon! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

September 30, 2018

Mike sturm I went to Crown Toyota on 9-24-18 to purchase my new truck all I have to say is I'm very satisfied and happy that Chris Bautista was able to get what More

by Mike sturm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bautista
Oct 01, 2018 -

John Elway's Crown Toyota responded

Hi Mike, We are so proud of Chris and his efforts to get you into your perfect truck! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

September 30, 2018

Great dealership! Professional staff, particularly Ramon Cervantes who sold me my second new car at this dealership, I highly recommend him to anyone looking for a car! More

by Rosa Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Cervantes
Oct 01, 2018 -

John Elway's Crown Toyota responded

Hi Rosa, We're pleased that Ramon took such great care of you and made your experience so easy! Congrats on your new car and we hope to see you again! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

September 28, 2018

Great Dealership ! Very clean and friendly. Will definately reccomend to my friends and family. Ive been a loyal customer for almost 3 years and ive bought two cars fro More

by Jbiruet0110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Mierda , Wali Farzana, Vitaliy Ikhrata, Anna Stratton, Tonya Tillema - Herz, Art Reynolds
Sep 28, 2018 -

John Elway's Crown Toyota responded

It's a team effort here and we are so pleased to hear that our team always takes care of you! We truly appreciate your loyalty and we look forward to serving you for many more years! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

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