
John Elway's Crown Toyota
Ontario, CA
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Love Toyota I will not take my car anywhere else. Great customer service & great service. You are in and out and they update you on whats going on with your vehic I will not take my car anywhere else. Great customer service & great service. You are in and out and they update you on whats going on with your vehicle. More
Service Went in for express service ! It was good, fast, and to the point! Would recommend it to anyone! Close to home and convenient. Good job! Went in for express service ! It was good, fast, and to the point! Would recommend it to anyone! Close to home and convenient. Good job! More
Great service I bought my second car from John Elways Crown Toyota last January. Never thought of going anywhere else because the service here is great. I have had I bought my second car from John Elways Crown Toyota last January. Never thought of going anywhere else because the service here is great. I have had different Service Advisors and they are all terrific. I would recommend anyone looking for a Toyota to buy it here. Keep up the great work. More
Outstanding Tom Ryan is your guy! He puts the customers first. He understands needs vs wants. He takes particular attention to driver safety. He is personable and Tom Ryan is your guy! He puts the customers first. He understands needs vs wants. He takes particular attention to driver safety. He is personable and full of integrity. When scheduling a visit to maintenance ask for Tom specifically and you won’t be disappointed!! More
Tom is the BEST service advisor! Tom Ryan is the BEST service advisor! He's friendly and lets me know what needs to be fixed now versus what can be fixed later, and he always keeps me Tom Ryan is the BEST service advisor! He's friendly and lets me know what needs to be fixed now versus what can be fixed later, and he always keeps me informed. I only trust him with my car. He's the best service advisor there! More
car washes So far I've been very impressed with Crown Toyota. I had my 1st service appointment and was surprised to hear they only do oil changes @the 10,000 mi So far I've been very impressed with Crown Toyota. I had my 1st service appointment and was surprised to hear they only do oil changes @the 10,000 mile. Also when they returned the car I was expecting it to be washed. However, when I asked about it they stated they stopped washing the cars 2 years ago because of the drought and never started washing again. More
Cory A Thanks for all the help! You really deserve an award! Short Story! My car battery died, i had it towed and called him right away around 4pm. he ha Thanks for all the help! You really deserve an award! Short Story! My car battery died, i had it towed and called him right away around 4pm. he had it done by 6ish! Did everythig he could to help! Again thank you for always giving me more then 5 star service cory! And keeping my car in shape for my long commute! More
Christmas Came Early!! I had the best experience! Everyone was very polite, nice and experienced. Yonny was our sales rep and he knew exactly what I was looking for in a car I had the best experience! Everyone was very polite, nice and experienced. Yonny was our sales rep and he knew exactly what I was looking for in a car. Would definitely recommend this dealership to a friend/family! Thank you for making this experience easy! More
Excellent as usual I’ve been a customer for too long to remember. Although I live in Pasadena, I will drive to have all my service done only by To Ryan at Elway. The “pe I’ve been a customer for too long to remember. Although I live in Pasadena, I will drive to have all my service done only by To Ryan at Elway. The “peace of mind “ is worth the drive. Never been disappointed and always been treated fairly. More
Great customer service - Jorge Valdez I am getting an excellent customer service at Crown Toyota of Ontario. I drove Toyota all my life, and I currently have Toyotas that are all serviced I am getting an excellent customer service at Crown Toyota of Ontario. I drove Toyota all my life, and I currently have Toyotas that are all serviced at this dealership. I have been using for all my Toyota scheduled maintenance needs since year 2000. I have seen many service team managers, and they are all great. I am always getting the best service and advice whether for my newer Toyotas or for my older ones (220k miles). Before leaving, I would like to extend my special thanks to Jorge Valdez who facilitated and expedited servicing two of my Toyotas on the same, very busy weekday (Friday). Jorge also booked my pickup and drop off shuttle service between home & dealership, which made my life a lot easier. Before I leave, Crown Toyota shuttle service is GREATTTTT. More