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John Elway's Crown Toyota

Ontario, CA

4.8
1,542 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,542 reviews

January 31, 2019

Love Toyota I will not take my car anywhere else. Great customer service & great service. You are in and out and they update you on whats going on with your vehic More

by Neicy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Payne
Feb 01, 2019 -

John Elway's Crown Toyota responded

Hi Neicy, We cannot thank you enough for taking the time to share your experience with us! We are so proud to have you as a part of our family, and we're even more pleased to know that you had such a positive experience with us! We appreciate your business and we can't wait to see you again soon! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

January 15, 2019

Service Went in for express service ! It was good, fast, and to the point! Would recommend it to anyone! Close to home and convenient. Good job! More

by LUVMICHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Osgood
Jan 15, 2019 -

John Elway's Crown Toyota responded

Thank you so much for this amazing review! It's a team effort here every day, as we strive to provide our customers with the best service possible. If you ever need anything, feel free to stop by and see us again! Thanks so much! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

January 02, 2019

Great service I bought my second car from John Elways Crown Toyota last January. Never thought of going anywhere else because the service here is great. I have had More

by MMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wade, Jorge Buenrostro, Marcus Psalms
Jan 03, 2019 -

John Elway's Crown Toyota responded

Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. You're family now, so please feel free to let us know if you ever need anything. See you next time! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

January 01, 2019

Outstanding Tom Ryan is your guy! He puts the customers first. He understands needs vs wants. He takes particular attention to driver safety. He is personable and More

by brownlee8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Ryan!!!
Jan 02, 2019 -

John Elway's Crown Toyota responded

Thanks for taking the time to share your experience with us! Tom is an outstanding asset to us here and always makes sure our customers go home happy. We look forward to serving you again soon! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

December 29, 2018

Tom is the BEST service advisor! Tom Ryan is the BEST service advisor! He's friendly and lets me know what needs to be fixed now versus what can be fixed later, and he always keeps me More

by tacknjibe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Ryan
Jan 02, 2019 -

John Elway's Crown Toyota responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that. You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

December 19, 2018

car washes So far I've been very impressed with Crown Toyota. I had my 1st service appointment and was surprised to hear they only do oil changes @the 10,000 mi More

by mel75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike breicha
Dec 19, 2018 -

John Elway's Crown Toyota responded

We couldn't be more appreciative of this positive review! It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. We hope to see you soon! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

December 18, 2018

Cory A Thanks for all the help! You really deserve an award! Short Story! My car battery died, i had it towed and called him right away around 4pm. he ha More

by JK_Garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Anderson
Dec 19, 2018 -

John Elway's Crown Toyota responded

We want to thank you for taking the time to leave us a positive review. You deserve nothing but the best, and we're grateful to know Cory provided you with nothing less than that! Your support is greatly appreciated! If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks again! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

December 15, 2018

Christmas Came Early!! I had the best experience! Everyone was very polite, nice and experienced. Yonny was our sales rep and he knew exactly what I was looking for in a car More

by Philo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yonny Nassez
Dec 17, 2018 -

John Elway's Crown Toyota responded

We strive everyday to make the car-buying experience as seamless as possible, and we're so happy to know that Yonny was able to do that for you! Your business and time are much appreciated! We look forward to working with you again! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

November 25, 2018

Excellent as usual I’ve been a customer for too long to remember. Although I live in Pasadena, I will drive to have all my service done only by To Ryan at Elway. The “pe More

by Bluteel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Ryan
Nov 26, 2018 -

John Elway's Crown Toyota responded

Thank you for driving all the way out to us and it makes us so happy to know that our team always provides you with the experience that you deserve! We appreciate your loyalty and we can't wait to see you back here again! Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

November 17, 2018

Great customer service - Jorge Valdez I am getting an excellent customer service at Crown Toyota of Ontario. I drove Toyota all my life, and I currently have Toyotas that are all serviced More

by KMahmoud - Customer since 2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Valdez
Nov 19, 2018 -

John Elway's Crown Toyota responded

We are thrilled to hear that Jorge and our staff provided you with an outstanding visit! Please don't ever hesitate to let us know if we can do anything else for you regarding our Toyota. Regards, Gina Kennedy Customer Relations Director 909.390.9700 ext. 1205

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