John Elway's Crown Toyota

Thank you John Elway Crown Toyota. We searched for several months for a truck. Finally, Troy Botts found the very truck we had been looking for! He was helpful and honest. Definitely t We searched for several months for a truck. Finally, Troy Botts found the very truck we had been looking for! He was helpful and honest. Definitely the best deal we were offered. We would recommend this dealership to anyone looking for a new Toyota, hassle free! More

I was there on Mother’s Day; the usually 2 hours service took 6 hours to finish. No one explained to me if my brake pads were okay, the condition of my tires, if the fluids were replaced. I left 5 messages took 6 hours to finish. No one explained to me if my brake pads were okay, the condition of my tires, if the fluids were replaced. I left 5 messages to the customer relation representative: Tina, I never heard back. I’ve been a customer for 21 years; the last experienced I’ve had was very frustrating and unsatisfactory. What would it take to get a courtesy call and service recovery? Do we need to reach out to John Elway? More

I’ve been a loyal customer for over 10 years but the service department recently was dissatisfying. They asked for items to be serviced that was not needed, eg. damages wheel and bent rear axle. Obvious service department recently was dissatisfying. They asked for items to be serviced that was not needed, eg. damages wheel and bent rear axle. Obviously these items were nod damaged. I got charged. So, Crown Toyota is not me choice. You guys are cheaters. More

Bad customer service! ! We went looking for a new car and buying a Toyota was our first choice. The salesman was very rude and sarcastic and was not helpful with any questi ! We went looking for a new car and buying a Toyota was our first choice. The salesman was very rude and sarcastic and was not helpful with any questions we had. We will not be buying from this dealership!! More

Absolutely worst customer service after having my toyota supra waiting on back order parts for 3 months they left my car out in the sun baking with dirt and water spots when i specifically asked my service supra waiting on back order parts for 3 months they left my car out in the sun baking with dirt and water spots when i specifically asked my service advisor Juan to wash the car 3 times they never did and did not even want to wash it when i went today to take pictures of my ruined paint job the service director Darlene Salazar was the one who refused to have my car get washed saying the detailers are gone when i went at 10 am if they had sold a car im pretty sure theyd wash that though More

They kept my car for 2 days because I was paying by check. They were very crude check. They were very crude More

My service advisore was Yullisa. Very helpful and she took time explaining in details what was done on my car! Very helpful and she took time explaining in details what was done on my car! More

I was attended to by Manny. He was very courteous and knowledgeable. Manny also answered all of my questions. He was very courteous and knowledgeable. Manny also answered all of my questions. More

The worst dealer in the states and you guys made me change my mind about buying any toyota car ever again! change my mind about buying any toyota car ever again! More

Luis Padilla helped us get a car for our son and made sure the whole process went smooth and efficient. I appreciate all the staff here at John Elway’s Crown Toyota and will be a returning customer in th sure the whole process went smooth and efficient. I appreciate all the staff here at John Elway’s Crown Toyota and will be a returning customer in the future! More