Back

John Elway's Crown Toyota

Ontario, CA

4.8
1,542 Reviews

1201 Kettering Drive

Ontario, CA

91761

Directions

By Type

Showing 1,542 reviews

November 15, 2022

Detail to explain what will be done for the service. All issues are fixed and good services. More

by chrisbecchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Santana
Nov 15, 2022 -

John Elway's Crown Toyota responded

Thank you for the great review, Chris! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back again at John Elway's Crown Toyota!

November 15, 2022

The service on my 2021 Camry XSE was done quickly. Great job, and done in a very professional manner. More

by trtoles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Nov 15, 2022 -

John Elway's Crown Toyota responded

Thank you for the great review of John Elway's Crown Toyota! We hope to see you and your 2021 Toyota Camry XSE again in the future!

November 07, 2022

Very efficient check-in. Fast and efficient service. Convenient location. Will be using them again in fiture. More

by Pds93012
Recommend Dealer
Yes
Employees Worked With
Jasmin
Nov 08, 2022 -

John Elway's Crown Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the John Elway's Crown Toyota team. Safe travels, and we hope to see you back again down the road!

November 05, 2022

He knows the service work time and responsive text message.to give info - the vehicle is ready More

by hector
Customer Service
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez
Nov 07, 2022 -

John Elway's Crown Toyota responded

Hector, thank you for the great review! We are so glad to hear that you had a seamless service experience working with the John Elway's Crown Toyota team. Drive safely, and we hope to see you back again down the road!

November 02, 2022

Though my 2015 Toyota Camry has had many issues this dealership has fixed the issues every time. Now 7 years later and with an extended 10yr 100k mile warranty on the day of purchase, the front R door l More

by A.B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse A Perez
Nov 03, 2022 -

John Elway's Crown Toyota responded

Thank you for taking the time to share. We appreciate your business and are glad that the team can always take care of any issue that arises with your vehicle. We are sorry that your recent visit wasn't perfect, but we truly appreciate your comments about our work! If there is anything else we can do for you next time, let us know. Thanks, Darleen Salazar - Service Director - 9093909700 EXT. 1801

October 23, 2022

Jeff Wade is truly outstanding. Always satisfied with Jeff' professionalism. Wouldn't go anywhere else. More

by Josephmarmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Oct 24, 2022 -

John Elway's Crown Toyota responded

Joseph, thank you for the great review! We are so glad to hear that Jeff delivered such a successful service experience. Drive safely, and we hope to see you back again at John Elway's Crown Toyota!

October 22, 2022

I would recommend this dealership if anyone needed service to Justin J! Friendly! Professional! Outgoing Positive Energy! More

by rmjoaquin93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin J.
Oct 25, 2022 -

John Elway's Crown Toyota responded

Thank you for your kind review of Justin and the team! Your business means a lot to us and we hope to see you again at John Elway's Crown Toyota. Drive safely!

October 22, 2022

Pleased with explanation of work required . Advisor friendly and helpful. Only issue is the long wait for minimum maintenance. More

by srgarcia123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Bass
Oct 25, 2022 -

John Elway's Crown Toyota responded

Thank you for the great review! We are glad to hear that you had a successful service experience working with the John Elway's Crown Toyota team. With regard to the rest of your feedback, we appreciate your patience during your visit and will be sure to improve our efficiency in the future. If there is anything more I can do to assist you, please feel free to reach out. Best, Darleen Salazar - Service Director - 9093909700 EXT. 1801

October 22, 2022

The Sales person was amazing and friendly. I recommend Crown Toyota and ask for Victor. More

by o_alvarez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor , Vitaliy Ikhrata
Oct 24, 2022 -

John Elway's Crown Toyota responded

Thank you! It means a lot to hear that Victor and our John Elway's Crown Toyota team earned your recommendation. Safe driving and hope to see you down the road!

October 21, 2022

Whenever I’m in the LA area I choose Criown Toyota…. It’s easy access from a freeway and the lounge area is so comfortable and inviting. And what can I say about the great little cafe where you can enj More

by Granmedina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Oct 21, 2022 -

John Elway's Crown Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the John Elway's Crown Toyota team. Drive safely, and we hope to see you back again down the road!

...
63
...