
John Elway's Crown Toyota
Ontario, CA
Filter Reviews by Keyword
By Type
Showing 1,542 reviews
Jesse is the best 👍 I've had my car serviced here for years, but he's the best I've ever had! Friendly and patient, for the first time got a clear picture of what my car is now and what needs attention, years, but he's the best I've ever had! Friendly and patient, for the first time got a clear picture of what my car is now and what needs attention, what needs to be replaced, why and when (I don't know anything about cars, it's not easy). More
This is probably one of the nicer Toyotas I’ve been to. My service writer Ali was excellent. Super helpful, informative and most importantly, NOT PUSHY. Looks like I found my new home dealership for oil ch My service writer Ali was excellent. Super helpful, informative and most importantly, NOT PUSHY. Looks like I found my new home dealership for oil changes and other services. Thank you, Ali! More
I had my brakes serviced. I was told the front rotors were severely warped. They made the decision to machine them instead of replacement. They never recommended they shoul I was told the front rotors were severely warped. They made the decision to machine them instead of replacement. They never recommended they should be replaced. After the repair I immediately noticed a ticking sound when I applied the brakes. I returned the vehicle for inspection. I was told their would be no charge if the ticking sound was related to the brakes. After inspection I was told the front rotors needed replacement. Apparently their repair of the old rotors did not work. They charged me labor for the installation of the new rotors and labor for the unsuccessful repair of the old ones. I complained, but they refused to adjust the billing. I paid $737 just for the front brakes. I will never go to this dealership again. More
Excellent and friendly service. They were very accommodating and fast. I needed the car to be done quickly and the gentleman made sure to expedite the service done on my car They were very accommodating and fast. I needed the car to be done quickly and the gentleman made sure to expedite the service done on my car More