John Elway's Crown Toyota
Ontario, CA
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We had a great experience buying a new car with Crown Toyota. Mr. Owen Fung was polite , patient, and professional. We were able to make our decision in a pressure free atmosphere and happy with the pr Toyota. Mr. Owen Fung was polite , patient, and professional. We were able to make our decision in a pressure free atmosphere and happy with the price. This is my best car purchasing experiences . It More
This is our fourth car we’ve purchased with Eli this past year. He always goes above and beyond to make our car buying experience easy and reliable. year. He always goes above and beyond to make our car buying experience easy and reliable. More
The communication and professionalism was severely lacking, which is entirely unacceptable and made me feel undervalued. I received no status updates throughout the process. When I dropped off my vehi lacking, which is entirely unacceptable and made me feel undervalued. I received no status updates throughout the process. When I dropped off my vehicle at 9 a.m., the service advisor assured me he would follow up by 2 p.m. However, he didn’t. I had to approach the service desk at 2:30 p.m. to inquire about the status. Another advisor called Diego over to address the situation, but he ignored me. Finally, Diego contacted me via text at 3:06 p.m., after I had already been in the building for six hours! In total, I waited for my vehicle for seven hours. More
Crown Toyota is my number one place to go especially when their prices are competitive with other repair shops. I was quoted $244 to replace a valve cover gasket. Since the price was about the same as my loc their prices are competitive with other repair shops. I was quoted $244 to replace a valve cover gasket. Since the price was about the same as my local repair shop, I was glad to take it to Toyota so that I was getting Toyota parts and a qualified technician. More
I have bought to vehicles from Crown Toyota because of how good an experience I had the first time I did business with them. Because they aren’t a commission based dealership, you don’t have to deal with how good an experience I had the first time I did business with them. Because they aren’t a commission based dealership, you don’t have to deal with the sliminess of untrustworthy sales reps. The staff is honest, kind, and helpful. They want to know what you need so they can truly help you find a car that’s best for you. Antonio Aguilar helped us out and was amazing. We highly recommend. In fact, we constantly refer friends to Crown Toyota because of how greatly we appreciate them! More
Sales people payed attention to what I was looking for and wanted in my vehicle. Financing department work to find the best possible interest rate for my loan. Elias found an early return on a leased and wanted in my vehicle. Financing department work to find the best possible interest rate for my loan. Elias found an early return on a leased car that was exactly what I was looking for and went about getting it to me. More