Back

John Elway's Crown Toyota

Ontario, CA

4.8
1,542 Reviews

1201 Kettering Drive

Ontario, CA

91761

Directions

By Type

Showing 1,542 reviews

March 13, 2023

Good service. Very fast . Friendly staff. Explain everything and always in contact with the customer. Well done & good job More

by Hossam Elsisy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Ramirez, Ed Tillman
Mar 14, 2023 -

John Elway's Crown Toyota responded

Hossam, thank you for the review! We appreciate your business and hope to see you again at Crown Toyota!

March 12, 2023

Olvin was great and helped me get my car taken care of. I appreciate it More

by nncymndz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olvin
Mar 13, 2023 -

John Elway's Crown Toyota responded

Thank you for the review! We are so glad to hear that Olvin delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Crown Toyota!

March 11, 2023

My visit today at Crown Toyota service was excellent. Ed is the one who assisted me and he is very helpful and kind. Ed keep up the good work. Good job!👍 More

by midland2001us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Tillman
Mar 14, 2023 -

John Elway's Crown Toyota responded

Thanks for the great review. We're glad that Ed worked hard to take excellent care of you! See you next time here at Crown Toyota.

March 09, 2023

The service advisor, Abraham was very professional and very polite. He explained everything perfectly. The service was fast and excellent. More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham, Robert Cabacungan
Mar 10, 2023 -

John Elway's Crown Toyota responded

Eddie, thank you for the review! We are so glad to hear that Abraham delivered such a successful service experience. Drive safely, and we hope to see you back again at Crown Toyota!

March 08, 2023

Great service as expected, with great customer service as all my prior visits. Thank you all for your hard work and positive attitude and understanding. More

by dpibarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not on list
Mar 09, 2023 -

John Elway's Crown Toyota responded

Thank you for the review! We are so glad you had a successful service experience working with the Crown Toyota team. Drive safely, and we hope to see you back again down the road!

March 06, 2023

Overall experience was excellent. Staff person Alexis explained things clearly and thoroughly. Only work needed was performed. More

by Iggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis -5 stars
Mar 07, 2023 -

John Elway's Crown Toyota responded

Thank you for the review, Iggy! We are so glad to hear that you had a successful service experience working with Alexis and the Crown Toyota team. Drive safely, and we hope to see you again down the road!

March 05, 2023

It’s nice to see a helping hand. Very helpful thank you. Communication on point More

by Irinafelix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olvin
Mar 06, 2023 -

John Elway's Crown Toyota responded

We appreciate your positive feedback and love seeing this review of Crown Toyota! Safe travels until we see you next!

March 05, 2023

Jeff Wade helped us he explained everything in detail very satisfied definitely coming back. Thanks for the service. More

by Jimmyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Mar 06, 2023 -

John Elway's Crown Toyota responded

Thank you for the kind words and thoughtful review! We are delighted that Jeff and our team provided you with top-notch service and we look forward to assisting you next time. -- Crown Toyota Team

March 04, 2023

The service was good today , A little slower in wait time compared to my last visit 2 hours today and 45 minutes last time , overall a great place to come and wait lots of amenities are here More

by Dacuna86740
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ed
Mar 07, 2023 -

John Elway's Crown Toyota responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Crown Toyota team. We appreciate your patience during your visit and hope to see you back again down the road!

March 03, 2023

Im writting this review with regards to both Gabriel, my salesman, and Vitaliy, my finance rep. I reserved a rav4 a little over a month ago with Gabriel. Through the process, Gabriel was helpful in updating More

by Tinalynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Padilla, Vitaliy Ikhrata
Mar 03, 2023 -

John Elway's Crown Toyota responded

Thank you so much for highlighting the service you received from both Gabriel and Vitaliy. It is great to see that our team is going above and beyond to wow our valued guests like you. Thank you for supporting Crown Toyota and we will see you next time. Congratulations on your new car!

...
59
...