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John Elway's Crown Toyota

Ontario, CA

Overview
Reviews
4.8
1,542 Reviews
Call Dealership (855) 996-5075
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1201 Kettering Drive

Ontario, CA

91761

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Showing 1,542 reviews

April 06, 2023

Was a wonderful experience Dan Rodgers was great and so was dealing with finances. Great truck also More

by jcmuhr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
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Apr 06, 2023 -

jcmuhr responded

It was wonderful

Apr 18, 2023 -

John Elway's Crown Toyota responded

We are so glad that Dan took great care of you during the finance process! We appreciate the kind words and wish you safe travels in your new truck. -- The Crown Toyota Team

April 06, 2023

Yulissa was very helpful when I took my car to get serviced. I had a lot of questions relating to what the service covered and what to expect on the next service (as well as cost). She was able to giv More

by Hector Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yulissa Ramos
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Apr 06, 2023 -

John Elway's Crown Toyota responded

Hi Hector - Thank you for sharing your feedback with the Crown Toyota team! We are happy to hear that Yulissa was helpful and ensured you were informed about your next appointment. See you then!

April 05, 2023

Car was ready pretty fast but they need to work on fixing the website. There was no record of my details but I have never taken my car anywhere else. Need to do better. More

by kathie_nevarez
Recommend Dealer
Yes
Employees Worked With
Irving A
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Apr 05, 2023 -

John Elway's Crown Toyota responded

Kathie, thank you for the review! We are so glad to hear that the team was able to get the job done. With regard to the rest of your feedback, we apologize for the issues you encountered with our website and will be sure to work towards improving in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Darleen Salazar - Service Director - (909) 390-9700 ext. 1801

April 05, 2023

Everything went smooth, car ready before the expected time. Alex was great and very nice. More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex santana
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Apr 05, 2023 -

John Elway's Crown Toyota responded

Thanks for the 5-star feedback, Kat! Alex will appreciate the shoutout!

April 03, 2023

Always use this location. Always clean and friendly service. Get you car ready in a timely manner More

by Peesmile6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
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Apr 03, 2023 -

John Elway's Crown Toyota responded

Thank you for the review! We appreciate your business and hope to see you back again at Crown Toyota. Safe travels!

April 01, 2023

Great job to the service team Steven and everyone was very quick and helpful thanks! More

by apenaloza75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Bentley
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Apr 03, 2023 -

John Elway's Crown Toyota responded

Steven and the entire Crown Toyota team are thrilled to see your glowing review! Thank you so much for supporting Crown Toyota and we will see you next time!

March 30, 2023

It’s very busy but got car to use while waiting-that’s good service. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Irving
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Mar 31, 2023 -

John Elway's Crown Toyota responded

Thank you for working with the Crown Toyota team! We appreciate your feedback.

March 29, 2023

My experience at Toyota Ontario location with advisor Jesse was quick and easy everything went smooth More

by mrslfug8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Perez
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Mar 30, 2023 -

John Elway's Crown Toyota responded

Jesse and the Crown Toyota team appreciate your support!

March 28, 2023

The experience with buying my car to having my 6 months service had been great. It's my first Toyota car that I brought and I'm loving it More

by Loved lavender
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anjum Raza
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Mar 28, 2023 -

John Elway's Crown Toyota responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Crown Toyota team. Drive safely, and we hope to see you back again down the road!

March 26, 2023

John helped me get the options I needed and was great at explaining how the options the truck worked after in got the truck. This is the second vehicle I’ve bought from Crown Toyota with John’s help. Both t More

by SoCal gary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Napatino
Report | Print
Mar 26, 2023 -

John Elway's Crown Toyota responded

Thank you so much for reviewing John and the team at Crown Toyota! We appreciate your repeat business, and we wish you many safe miles in your new ride!

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