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John Elway's Crown Toyota

Ontario, CA

4.7
1,232 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,232 reviews

August 16, 2024

Very professional, great attitude, thorough with truck, very helpful with purchase, 4x4 expert, 100/10. Went in looking for a 4x4 truck and he gave me the full experience I was looking for. Didn’t feel pre More

by Arturola96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 19, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear that Ryan provided you with such a positive experience at Crown Toyota. Enjoy your new 4x4 truck and feel free to reach out if you need anything! Welcome to the Swickard family!

August 16, 2024

Our sales representative was courteous, friendly, helpful, and honest. He did not pressure us to do anything and answered all of our questions without hesitation so we could make the best decision fo More

by drcameronlee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cal
Aug 19, 2024 -

John Elway's Crown Toyota responded

Cameron, we're delighted to hear that your experience with our team at Crown Toyota was so positive. Thank you for choosing us again and for sharing such kind feedback! Enjoy your new car!

August 16, 2024

Had a great team working with us they made our first time buying a car such a great experience More

by martha_aguilar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Griselda , Vitaliy Ikhrata
Aug 19, 2024 -

John Elway's Crown Toyota responded

Martha, we are thrilled to hear that our team made your first purchasing experience fantastic. Welcome to the Crown Toyota family!

August 15, 2024

Crown Toyota made buying a car a very easy experience. I got exactly what I wanted and the purchase process was quick and efficient. They were very friendly and professional. More

by LkwdBrian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian, Claudia
Aug 16, 2024 -

John Elway's Crown Toyota responded

Thank you for sharing your experience, Brian! We're delighted to hear that the team at Crown Toyota made your car-buying process quick and efficient. Enjoy your new vehicle!

August 15, 2024

Great people great customer service I recommend people to come here to buy a car More

by Heber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Varela
Aug 16, 2024 -

John Elway's Crown Toyota responded

Heber, thank you for leaving Crown Toyota your positive feedback! Enjoy the road in your new vehicle, and welcome to the Swickard Family!

August 13, 2024

We had a great experience buying a new car with Crown Toyota. Mr. Owen Fung was polite , patient, and professional. We were able to make our decision in a pressure free atmosphere and happy with the pr More

by Shinchao99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owen Fung
Aug 13, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear that the Crown Toyota team provided you with a pleasant car-buying experience! Enjoy the road in your new vehicle, and welcome to the Swickard family!

August 13, 2024

This is our fourth car we’ve purchased with Eli this past year. He always goes above and beyond to make our car buying experience easy and reliable. More

by deniserguez03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Palacios
Aug 14, 2024 -

John Elway's Crown Toyota responded

Denise, thank you for your continued trust in Eli and our team at Crown Toyota! We're delighted to hear that each experience has been smooth and reliable. Enjoy your new car!

August 13, 2024

The communication and professionalism was severely lacking, which is entirely unacceptable and made me feel undervalued. I received no status updates throughout the process. When I dropped off my vehi More

by abrahamlopez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diego
Aug 14, 2024 -

John Elway's Crown Toyota responded

We sincerely apologize for the lack of communication and professionalism you experienced. This is not the level of service we strive to provide, and your feedback will help us improve. I was not able to locate your profile. However, if you can contact us, I will have our Leadership team reach out to you promptly. Thank you, Irving Ferreira - Service Manager - 909.390.9700 ext .6715

August 11, 2024

We had a great experience at the dealership. Cal our salesperson was excellent. We definitely would shop for another Toyota there. More

by bfam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Conner
Aug 12, 2024 -

John Elway's Crown Toyota responded

Thank you for sharing your positive experience with Cal and the team at Crown Toyota! We're delighted to hear you'd consider us for future purchases. Enjoy your new ride!

August 11, 2024

Professional. Did not push options or unwanted come ons. Dan was very pleasant and courteous More

by KC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyryl, Dan Rogers
Aug 12, 2024 -

John Elway's Crown Toyota responded

We are glad to hear that Dan and the Crown Toyota team provided pressure-free service. Thank you for working with all of us at Crown Toyota!

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