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John Elway's Crown Toyota

Ontario, CA

4.8
1,601 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,601 reviews

June 12, 2025

Ontario Crown Toyota has a friendly team, Eli is an excellent salesperson, honest, and kindly. In financing department Vitaly make me feel confortable He explained clearly easy to understand. I recomen More

by Maria Castellanos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli, Vitaliy Ikhrata
Jun 12, 2025 -

John Elway's Crown Toyota responded

Maria, thank you for recommending Crown Toyota! We're delighted to hear that Eli and Vitaly provided such a positive experience. We appreciate your support and look forward to serving you again in the future!

June 11, 2025

Mathew is an excellent salesman! He is very professional, knowledgeable, polite and courteous. I highly recommend his services! More

by Tito
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew and Silvia , Excellent Service !
Jun 11, 2025 -

John Elway's Crown Toyota responded

Tito, thank you for recommending Mathew and sharing your positive experience with Crown Toyota! We're delighted to hear he provided such excellent service.

June 11, 2025

The dealership was very clean and professional. they had a large inventory and selection of vehicles I was looking for. The sales person, whose title was Certified Product Specialist, that I worke More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Turdo, Certified Product Specialist
Jun 12, 2025 -

John Elway's Crown Toyota responded

Chris, thank you for sharing your experience with us at Crown Toyota. We're glad to hear that you love the truck, but sorry about the oversight regarding the sound system compatibility. Your feedback is invaluable and will be used to improve our service in future interactions. Please feel free to reach out if there's anything we can do to assist further! - Geneva Mora - Customer Relations Manager - (909) 390-9700 x 6602

June 10, 2025

Luis was such an amazing person. Treats customers with respect and professionalism . I highly recommend him More

by Amalujanecollins@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Vargas
Jun 10, 2025 -

John Elway's Crown Toyota responded

Thank you for the recommendation! We're delighted to hear that Luis provided respectful and professional service at Crown Toyota. We appreciate your feedback and look forward to serving you again in the future!

June 09, 2025

Awesome sales and finance, follow thru to end was excellent!! Always kept me in the loop of where my car was from start to finish. I would highly recommend this dealership. I even bought from out of More

by donnad1337
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Hossain, Vitaliy Ikhrata
Jun 09, 2025 -

John Elway's Crown Toyota responded

Thank you for sharing your experience with Crown Toyota! We're delighted to hear that our team provided excellent service and kept you informed throughout the process. We appreciate your recommendation and are thrilled we could assist even from out of state!

June 09, 2025

My husband called to to find out about a particular SUV and setup an appoinment with Matthew who was exceptional in fulfilling our request. and gave us an offer we could not refused. Second purchased and t More

by asavery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew
Jun 10, 2025 -

John Elway's Crown Toyota responded

Avery, we're delighted to hear that Matthew provided exceptional service and made your second purchase with Crown Toyota a great experience. Thank you for choosing us again!

June 09, 2025

They were right there and able to help me view and test drive the vehicle I was interested in. More

by Red
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Kilpatrick, Dan Rogers
Jun 10, 2025 -

John Elway's Crown Toyota responded

We are thrilled to see your positive review! The Crown Toyota team looks forward to your next visit with us. Take care!

June 09, 2025

I purchased a 2025 Grand Highlander Hybrid LE just yesterday and let me tell you I had one of the best experiences with a dealer, Crown Toyota. I had the opportunity to schedule my appointment and mee More

by rrosas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Padilla
Jun 10, 2025 -

John Elway's Crown Toyota responded

Thank you for sharing your experience with Crown Toyota! We're delighted to hear that Mathew provided such excellent service and made the process smooth and informative. We appreciate your recommendation, and we look forward to welcoming you back in the future!

June 08, 2025

I had an amazing experience with Benjamin at Crown Toyota dealership! From the moment we walked in, he went above and beyond to understand what my family needed in a vehicle. He listened carefully, asked all More

by Dawnikalopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin
Jun 09, 2025 -

John Elway's Crown Toyota responded

Dawn, we're delighted to hear that Benjamin provided such a fantastic experience at Crown Toyota! It's wonderful knowing he was attentive and helpful throughout your car-buying journey. Thank you for recommending us, and enjoy your new vehicle!

June 08, 2025

Robert was amazing and made the experience so much easier. He made us feel really comfortable during the whole process and treated us like family. More

by ecm001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wynn 5 stars, Adam Alsadek 5 stars
Jun 10, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that Robert made your experience at Crown Toyota so comfortable and welcoming. Thank you for sharing such positive feedback!

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