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John Elway's Crown Toyota

Ontario, CA

Overview
Reviews
4.8
1,542 Reviews
Call Dealership (855) 996-5075
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1201 Kettering Drive

Ontario, CA

91761

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Showing 1,542 reviews

August 02, 2024

Was good experience I highly recommend this dealership to my parents and friends and coworkers More

by fernarios74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor
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Aug 02, 2024 -

John Elway's Crown Toyota responded

Thank you for your kind words for the Crown Toyota team. We greatly appreciate your recommendation!

August 02, 2024

Advisor was professional and courteous. Only issue I have is that they disconnected my dash camera which is hard to reconnect. They should not touch things in vehicles in my opinion. More

by Angelb723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Aug 05, 2024 -

John Elway's Crown Toyota responded

Thank you for your feedback! We're glad to hear our advisor was professional and courteous. We'll address the issue with the dash camera here at Crown Toyota to ensure it doesn't happen again. Your input helps us improve!

August 01, 2024

My nephew was impressed with the efficiency of the dealership also doing everything by text was good More

by Laughlinmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Barton
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Aug 02, 2024 -

John Elway's Crown Toyota responded

Laughlinmd, thank you for trusting Crown Toyota with your business!

July 31, 2024

I had a great experience with my advisor Cal Conner. He was honest and professional. More

by l
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal conner, Anjum Raza, Harmon Roberts
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Jul 31, 2024 -

John Elway's Crown Toyota responded

Thank you for sharing a great review! We are happy to have earned your business here at Crown Toyota.

July 31, 2024

John was very helpful, he didn’t rush us in making decisions, offered for test drive which I was comfortable driving around the block, explained all the new features of the SUV, gave us an honest esti More

by VMO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Napolitano, Sylvia Magana
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Aug 01, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear that John provided such a helpful and pressure-free experience at Crown Toyota. Thanks for sharing your positive feedback, and enjoy all the new features of your SUV!

July 30, 2024

The sales staff is not pushy. Informative and detailed knowledge. Pleasurable experience compared to other dealerships. More

by Tlj1107
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan and Sylvia
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Jul 30, 2024 -

John Elway's Crown Toyota responded

Thank you for sharing your positive experience with our sales staff at Crown Toyota! We're glad to hear that their informative and detailed knowledge made your visit enjoyable. We appreciate the feedback!

July 30, 2024

Crown Toyota’s process is seamless. Great customer service and attention to details. They have a comfortable waiting area and offered me a ride home when my wait was several hours long. More

by John A Balles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Felix
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Jul 30, 2024 -

John Elway's Crown Toyota responded

John, we're delighted to hear you enjoyed the seamless process and premium service at Crown Toyota Ontario. Thanks for sharing your experience, and welcome to the Swickard family!

July 29, 2024

Good experience meeting people, and good prices easy to buy I will recommend this dealer to friends and family, thank you for everything. More

by rubenvergara69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Moran
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Jul 29, 2024 -

John Elway's Crown Toyota responded

Thanks for the great feedback! We're glad to hear you had a positive experience with Crown Toyota. We appreciate your recommendation and look forward to serving your friends and family too! Thanks for being part of the Swickard family.

July 28, 2024

Best in service and all personal from sart to finish i will recoment to my family an frends More

by luisayon01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Kennedy, Ron Kilpatrick
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Jul 29, 2024 -

John Elway's Crown Toyota responded

We love seeing 5-star reviews here at Crown Toyota. Thanks, Luisa!

July 27, 2024

I hade a great experience receiving assistance from Julian in picking the right vehicle for my family! He listened to what I specifically asked for and helped me find the perfect match. More

by Toyota 25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Trimble
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Jul 29, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear that Julian provided excellent assistance in finding the perfect vehicle for your family at Crown Toyota! Thanks for sharing your positive experience with us. Enjoy your new ride, and welcome to the Swickard family!

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