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John Elway's Crown Toyota
Ontario, CA
1,239 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,239 reviews
November 02, 2022
Though my 2015 Toyota Camry has had many issues this dealership has fixed the issues every time. Now 7 years later and with an extended 10yr 100k mile warranty on the day of purchase, the front R door l dealership has fixed the issues every time. Now 7 years later and with an extended 10yr 100k mile warranty on the day of purchase, the front R door lock actuator and the front R & L side front sway bar links were repaired free of charge under the extended 10yr 100k mile warranty in one day, service Rep. Jesse A Perez provided a one-day complimentary rental car. Did have an oil change at this appointment, which is rather expensive, the last oil change prior to this appointment was at this dealership, went to other oil change repair shops prior to this appointment and they all claimed they were not able to provide the service, because the nut to drain the oil was over tightened. Did leave grease mark on the exterior of the R front door didn’t notice until I got home. Rated 4 stars of 5…the price of oil change and quality of work. Service Rep. Jesse A Perez was great...5 stars! More
by A.B.
Employees Worked With
Jesse A Perez
October 21, 2022
Whenever I’m in the LA area I choose Criown Toyota…. It’s easy access from a freeway and the lounge area is so comfortable and inviting. And what can I say about the great little cafe where you can enj It’s easy access from a freeway and the lounge area is so comfortable and inviting. And what can I say about the great little cafe where you can enjoy a quick bite. But most of all their staff is friendly, professional & fast! See you again sometime!!! More
by Granmedina
Employees Worked With
Jeff Wade
October 21, 2022
We've been dealing with Jeff Wade for over 20 years and each time our service has been 5 stars. We recommend Jeff to all are friends and family. Everyone is friendly and courteous at the Crown Toyota. each time our service has been 5 stars. We recommend Jeff to all are friends and family. Everyone is friendly and courteous at the Crown Toyota. More
by abraham.leos29754
Employees Worked With
Jeff Wade
October 20, 2022
Your staff is always helpful and friendly. The coffee and water are appreciated. One suggestion: please provide containers for the recycling. Those I asked said you don’t recycle. I am surpris The coffee and water are appreciated. One suggestion: please provide containers for the recycling. Those I asked said you don’t recycle. I am surprised considering all the metal, plastic, paper and cardboard you must use in your operation. Thanks for the opportunity to comment and for the great seevjce. More
by Carlos
Employees Worked With
Kayla, Anthony Insley, Run Lunsford, Tony Mendibles, Kon Baur
October 06, 2022
They took advantage of my 91 year old father telling him because his car was considered high mileage when it only had 42k on it that he need all of this extra work done. It is a 2010 but he only drives may because his car was considered high mileage when it only had 42k on it that he need all of this extra work done. It is a 2010 but he only drives maybe 100 miles a month. He went in for an oil change only and ended up spending almost $500! Plus they could not give him a time as to when the car would be ready. He's just suppose to wait around all day! We will NOT be taking any of our cars back to that dealer. More
by mjmesa914
Employees Worked With
don't know as they hung up on me
