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John Elway's Crown Toyota

Ontario, CA

4.7
1,239 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,239 reviews

April 12, 2023

My car was ready at the time that it was stated. My low tire pressure light kept coming on and off and the service station said there was no leak. They found a nail and told me it could be patched. More

by angelgiirl21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
Apr 18, 2023 -

John Elway's Crown Toyota responded

Thank you for choosing Crown Toyota for your service needs! We're thrilled to hear that our team was able to quickly identify and fix the issue with your tire. Honest and efficient service is what we aim for, so we're happy to have met your expectations. We look forward to assisting you again down the road and wish you a great rest of your day!

April 12, 2023

Service is fantastic and the Service Team does an exceptional job of getting things done with quality in mind More

by Squirrelmahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Apr 19, 2023 -

John Elway's Crown Toyota responded

We appreciate your kind words about our service team at Crown Toyota. Providing exceptional service with quality in mind is what we strive for, and we're glad to hear that we delivered on that promise for you. Thank you for taking the time to share your experience with us!

April 11, 2023

Dan Rogers and his team did great on getting our Rav 4 to us as well as financing it. This was our 6th car from them and they will continue to be our go to dealership. More

by JWSnell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
Apr 19, 2023 -

John Elway's Crown Toyota responded

Congratulations on your new Toyota RAV4! We are so lucky to have you as a customer and appreciate your ongoing business. Thank you for leaving Crown Toyota a five-star review and giving a shoutout to Dan! We look forward to assisting you next time.

April 10, 2023

John Elway service attendants (vehicle check-in) and vehicle service representatives (Yulissa Ramos) were kind and knowledgeable. Yulissa Ramos responded back to me (via phone call) on future vehicle r More

by jacksel5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yulissa Ramos (“5 star” rating)
Apr 19, 2023 -

John Elway's Crown Toyota responded

Thank you for the review! We are thrilled to hear that John and Yulissa delivered such a successful service experience. Drive safely, and we hope to see you back again at Crown Toyota!

April 09, 2023

My visit was good, work was done & I was given information about recommended service. Alexis F, was very helpful & thorough about passing on information. More

by rickvera1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis F
Apr 18, 2023 -

John Elway's Crown Toyota responded

We're thrilled you enjoyed working with Alexis and our team at Crown Toyota! Thank you so much for sharing this supportive feedback.

April 08, 2023

Excellent ! Huge thanks to Cal for going beyond Our expectations …you found the car my son has been wanting and were kind enough to stay so late to close the d More

by Bernalsb5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal
Apr 18, 2023 -

John Elway's Crown Toyota responded

Thank you for the review! We are thrilled to hear that Cal delivered such a successful purchase experience for you and your son. Drive safely, and we hope to see you back again at Crown Toyota!

April 07, 2023

Friendly and helpful staff. I appreciate that they stayed true to their estimate of when the car would be ready. More

by TLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Apr 18, 2023 -

John Elway's Crown Toyota responded

Thank you for the review! We appreciate your business and hope to see you back again at Crown Toyota. Safe travels!

April 06, 2023

Yulissa was very helpful when I took my car to get serviced. I had a lot of questions relating to what the service covered and what to expect on the next service (as well as cost). She was able to giv More

by Hector Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yulissa Ramos
Apr 06, 2023 -

John Elway's Crown Toyota responded

Hi Hector - Thank you for sharing your feedback with the Crown Toyota team! We are happy to hear that Yulissa was helpful and ensured you were informed about your next appointment. See you then!

April 06, 2023

Was a wonderful experience Dan Rodgers was great and so was dealing with finances. Great truck also More

by jcmuhr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
Apr 06, 2023 -

jcmuhr responded

It was wonderful

Apr 18, 2023 -

John Elway's Crown Toyota responded

We are so glad that Dan took great care of you during the finance process! We appreciate the kind words and wish you safe travels in your new truck. -- The Crown Toyota Team

April 05, 2023

Everything went smooth, car ready before the expected time. Alex was great and very nice. More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex santana
Apr 05, 2023 -

John Elway's Crown Toyota responded

Thanks for the 5-star feedback, Kat! Alex will appreciate the shoutout!

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