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John Elway's Crown Toyota

Ontario, CA

4.8
1,542 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,542 reviews

April 06, 2025

Dan was very helpful, even when I dropped in unexpectedly. He was able to find the truck I was looking for. More

by me_coco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Santaana, Dan Rogers
Apr 07, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that Dan was able to assist you in finding the truck you wanted at Crown Toyota. Thanks for sharing your experience with us!

April 06, 2025

I recently purchased a Camry from Crown Toyota in Ontario, CA, and had a fantastic experience from start to finish. Julian, my salesman, was knowledgeable, professional, and made the process fast and More

by Daniel A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Trimble, Claudia Flores
Apr 07, 2025 -

John Elway's Crown Toyota responded

Daniel, we're delighted to hear about your fantastic experience with Julian and Claudia at Crown Toyota! It's great to know that our team provided knowledgeable and seamless service. Thank you for recommending us, enjoy your new Camry!

April 06, 2025

Good service and good price waiting room so beautiful and employees so nice thank you everyone More

by Thoroath Ly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lzaiah
Apr 07, 2025 -

John Elway's Crown Toyota responded

Thoroath, it means so much to us to see your review! Thanks from the team at Crown Toyota.

April 05, 2025

Alan, The service advisor was the best When and if I buy a new car, it would be because of Alan very professional, very polite and knowledgeable. Not your typical sales person. More

by danielfilatoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
Apr 07, 2025 -

John Elway's Crown Toyota responded

Daniel, it's fantastic to hear that Alan provided such a professional and knowledgeable experience at Crown Toyota. We appreciate your kind words and look forward to assisting you with any future car needs!

April 04, 2025

Great service as always. I have bought and serviced all my cars and truck from Crown Toyota for years. More

by Ben T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Merida
Apr 07, 2025 -

John Elway's Crown Toyota responded

Ben, thank you for your continued trust in Crown Toyota! We're delighted to hear that our service keeps bringing you back. Looking forward to serving you again soon!

April 03, 2025

Very helpful and Professional, work was done when they said. Would go back again when next service is due. More

by gmichaelcaballero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Apr 04, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that you had a positive experience with our team at Crown Toyota. We look forward to welcoming you back for your next service!

April 03, 2025

I bought my car ('25 Toyota Corolla LE) through a broker named Larry Oshima. I had dealt with Larry before when I bought my 2007 Corona, and he was excellent. Everything was fine on this recent transaction, More

by ron.terranova
Recommend Dealer
Yes
Employees Worked With
Larry Oshima
Apr 04, 2025 -

John Elway's Crown Toyota responded

Thank you for sharing your experience with us at Crown Toyota. We're sorry to hear about the issue with the app installation and any inconvenience it caused. We'll make sure this feedback is passed along to ensure better communication in future transactions. Regarding your paperwork, please contact our team directly so we can provide specific timelines and assist you further! Leadership Team - customerexperience@swickard.com

April 02, 2025

I received excellent service and I was given everything I needed to purchase my new vehicle. Everything was very easy and the team here is very helpful and experienced. More

by TAMARA.MARTINEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Pouria and Kyryl Ledesma
Apr 02, 2025 -

John Elway's Crown Toyota responded

Tamara, we're delighted to hear that our team at Crown Toyota made your vehicle purchase smooth and easy. Thank you for the kind words! Enjoy your new ride!

April 02, 2025

Jesse my service advisor was great ! Relayed all information I needed to know . But it was returned with my. Low air in tire light. And I was suppose to do a rotation . Not the conditi More

by Artscraftpacheco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Apr 03, 2025 -

John Elway's Crown Toyota responded

Thank you for sharing your feedback with us. We're glad to hear that Jesse provided great service at Crown Toyota, but we're sorry about the oversight with your tire and rotation. Please reach out so we can address this issue promptly!

April 01, 2025

Elias did a great job on getting us the car we wanted and was up front with all the information. More

by mrdiegoboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias
Apr 02, 2025 -

John Elway's Crown Toyota responded

Congrats on your new car and thank you for leaving Crown Toyota a five-star review! We are happy to hear that Elias did a great job and got you a great deal.