
John Elway's Crown Toyota
Ontario, CA
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Edwin "EZ" Tillman is a great salesperson. Great Persons and treat professionally and nicely. I would like to recommend my friends to buy vehicles from you guys. Great Persons and treat professionally and nicely. I would like to recommend my friends to buy vehicles from you guys. More
I had the greatest experience working with Tanya, she was friendly, professional, helpful and she went above and beyond in answering my questions and making sure I was taken care of. One of the things I like friendly, professional, helpful and she went above and beyond in answering my questions and making sure I was taken care of. One of the things I liked about working with her was that she did not do any of the typical salesman type tricks, and she didn't pressure me at all - such a relief! I think I want to buy all my future cars from Tanya! I will definitely be referring friends, family (and heck even strangers) to Tanya. I give my experience with Tanya 5 stars all around! The dealer would do well in hiring more people like Tanya (in all their departments!). My next experience was in the finance department. That didn't go so well, but it worked out in the end. They also messed up on a grad rebate disclosure so they made me drive back to fix it - they ended up topping off my gas tank. The lady (whose name I didn't catch) who drove my car to fill it up wore so much perfume my car still stunk like it the next day! Not very happy that my new car smelt like that god awful perfume! I just found out as I was filing all my dealer paperwork away that the cargo cover on the new 2012 Scion xD (which is the car I bought) is a standard feature according the the brochure I was given at the dealer. I confirmed this by checking the official SCION website too, and it even lists it on there as being standard. Mine never came with it, which I questioned at the time but couldn't remember where I saw it saying that...(It was like 12:30am when I finally got out of the dealer, I was too tired to argue) so I will be calling on Monday to either be reimbursed for the one I bought online, or have them give me a new one and I will return the one I bought. More
I have bought 3 cars from Crown Toyota in the last 4 years, and this has been the best experience I've had buying a car at the this dealership. I was very HAPPY with the way Al Sotona treated us from be years, and this has been the best experience I've had buying a car at the this dealership. I was very HAPPY with the way Al Sotona treated us from beginning to end. He was very polite and he never seemed pushy with us. Plus, he knew the product well. He went out of his way to help us and answered all of our questions. Before we left with our new Camry, he set up our Smart phones with the car's Bluetooth. Again, Al Sotona was great. I hope to work him in the future and will definitely recommend his services to anyone looking for a Toyota. More
Me and my family have purchased several Toyotas from this Crown Dealer with very good customer services to great deals/ prices for new cars. Last month we went in to see what we can find in a large (7+ Seats Crown Dealer with very good customer services to great deals/ prices for new cars. Last month we went in to see what we can find in a large (7+ Seats)pre-owned SUV's and were assisted by very friendly Tonya Tillema. Very quickly she took us to what we were looking for. We were very very happy with the service and how detailed and knowledgable Tonya was about the dealer, the SUV we were in Love with and also how finalize the purchase. We were treated very special and also intoduced to one of the top managers. Even after the deal was made, follow up questions that came weeks later, Tonya quicly responded and treated us like long time friends. We asked for a stack of her bussiness cards to share our experience ith family and friends. We would highly recommend Crown Toyota and there service. More
Excellent Customer service, They went above and beyond working with us. The finance Team was very efficient and help expedite the process. Edwin Till man was an absolute pleasure to work with. I would hig working with us. The finance Team was very efficient and help expedite the process. Edwin Till man was an absolute pleasure to work with. I would highly recommend the Toyota Dealership to family ,friends and co workers. More
Dimitri and Vitaliy had an excellent service. It was great because he treated me like I was his family. He gave me enough time to make my ultimate decision and he made sure that I was fully satisfied wi great because he treated me like I was his family. He gave me enough time to make my ultimate decision and he made sure that I was fully satisfied with my purchase; 2012 Camry SE. The price was right on my budget and that's all I was hoping for. I had a tremendous experience and I would definitely make business with these guys again! More
This truly was the best car buying experience that I have had. Debbie Rodricks was excellent, she was friendly, helpful and knowledgeable. Debbie showed me exactly what I asked for and I never felt pressur had. Debbie Rodricks was excellent, she was friendly, helpful and knowledgeable. Debbie showed me exactly what I asked for and I never felt pressured to buy options that I wasn't interested in. I thought that she really went out of her way to find the car that I was looking for. We went to two different lots and then Debbie searched her computer to find what I wanted. Debbie made me feel that I was the most important customer that she had ever had! I would recommend Debbie and Crown Toyota to anyone! More
Both Dmitri and Jason were excellent to work with in every way. It was an excellent and pleasant car buying experience and I would and have highly recommend this dealer. Thank you every way. It was an excellent and pleasant car buying experience and I would and have highly recommend this dealer. Thank you More
John and Dan went above and beyond their job descriptions to help us find a very difficult to find color and accessory package. While other dealerships were giving us the run-around, John & Dan were on the to help us find a very difficult to find color and accessory package. While other dealerships were giving us the run-around, John & Dan were on the hunt to find us the car we wanted & kept in constant contact with us. The dealership was extraordinarily kind and polite and very helpful. We got a good deal and would buy another car from them without question. Thank you so much! More
My recent purchase at Crown Toyota was an enjoyable experience. The sales staff was friendly and helpful, allowing us to test drive and view several vehicles on the lot. Our specific representative, Dm experience. The sales staff was friendly and helpful, allowing us to test drive and view several vehicles on the lot. Our specific representative, Dmitri, was incredibly attentive in assisting us and answered every question we had. Upon selecting our vehicle, though Crown did not have it on the lot, Dmitri came in on his day off to executive a trade with another local Toyota dealership. The sales staff at Crown was a joy to work with, got us the best deal around and continues to earn our business. Our family has purchased five vehicles from Crown and we have every reason to be back in the future. More