John Elway's Crown Toyota

The personnel are polite and very helpful They listen The personnel are polite and very helpful They listen when I explain what is going on with my vehicle always follow through by checking the issues I The personnel are polite and very helpful They listen when I explain what is going on with my vehicle always follow through by checking the issues I address. I purchased my Van there and have and always have it serviced there. More

I had a very god experience when I approached Abbas Mehdi to buy a new car. He was very knowledgeable about the cars, he informed me about the features of different cars in detail, he had given me the tour to buy a new car. He was very knowledgeable about the cars, he informed me about the features of different cars in detail, he had given me the tour of the cars available on the lot, which was great as I had an opportunity to see every car I liked, which made it very easy to select the car, and test driving was the best part as I could get the feel of the car during the test drive which helped me to make a decision quickly. He had discussed in detail different payment options that I can consider before making a final decision. He had walked me through the process of filling out the documents and showing me what my payment options are. He had also advised me to get the GAP insurance, and install alarm in my car to protect it from being stolen and also in the event if I was to get into an accident and my car would get totaled I would get a replacement, which provided me piece of mind. In short he is a good sales representative I would recommend anybody who is intrested in buying car to contact him to enjoy the same experience I had. Well done Abbas Mehdi! More

Both the sales and finance staff went out of their way to make sure that all of our questions and concerns were resolved during the sale and purchase of our 2011 RAV4. Following the sale the follow-up from make sure that all of our questions and concerns were resolved during the sale and purchase of our 2011 RAV4. Following the sale the follow-up from the Customer Relations staff exceeded our expectations. We would highly recommend this dealer to anyone interested in the purchase of a Toyota. More

Everyone at Crown was extremely friendly and knowledgeable. It was a great experience visiting and purchasing a vehicle from you. I would most certainly recommend your dealership to all my frien knowledgeable. It was a great experience visiting and purchasing a vehicle from you. I would most certainly recommend your dealership to all my friends and family. Plus, your warranty and 2 yr free maintenance on our Prius is a great selling feature. More

The service given to us in Crown Toyota was the best! Second to none. My Uncle and I went in knowing exactly what we wanted and Gary, Russ, and Syed made our purchase easy and possible. My uncle is not a Second to none. My Uncle and I went in knowing exactly what we wanted and Gary, Russ, and Syed made our purchase easy and possible. My uncle is not an easy person to work with but Gary was great in showing us around and getting the right color we wanted. He was very friendly and made the whole experience more pleasant than my Uncle and I expected. Moe great in working with us to get the pricing right on the extended warranty and the alarm. I would not hesitate to refer any family or friends to Crown Toyota. More

Everyone was very nice to me and my son. Everything was explained in detail, The finance, the payments, inside the car. What everything does inside the car. I enjoyed my visit to your showroom and now I en explained in detail, The finance, the payments, inside the car. What everything does inside the car. I enjoyed my visit to your showroom and now I enjoy driving my new car. Thank you Josephine Parker More

One of the worst car buying experience in my life! I made a deal with the sales team and I was on my way to the finance dept where I encounter THE most horrible experience. The finance manager, Anthony made a deal with the sales team and I was on my way to the finance dept where I encounter THE most horrible experience. The finance manager, Anthony Barnes was rude and condescending. Needless to say, I walked away from the deal and purchased my vehicle from another dealership. More

I loved Jesse, he was most inviting. The gentleman who looked a lot like actor Tom Arnold was ok, but a little all over the place. Ruben was extremely pushy and kind of rude, but he was great at his job. looked a lot like actor Tom Arnold was ok, but a little all over the place. Ruben was extremely pushy and kind of rude, but he was great at his job. Ruben almost ruined the experience, but I still would recommend them because all parties worked hard to help us get our cars. More

I flew from Arizona to California to visit my sister. My Nephew and Niece live in Fontana and have their Toyota Tacoma serviced at John Elway's Crown Toyota. They suggested I visit the dealership to see if Nephew and Niece live in Fontana and have their Toyota Tacoma serviced at John Elway's Crown Toyota. They suggested I visit the dealership to see if they had a vehicle I might consider purchasing. My G35 had just been totalled in an accident, so, I made the trip to the dealership and I scored! I was met on the lot by Gary, a sales associate, who after listening to my story, showed me a 2007 IS350. We took it out for a test drive...I love it! After returning to the dealership, I was introduced to Russ Tilton, one of the managers. Very professional, friendly...I felt no pressure and there was no hesitation. I wanted that car. Ray, one of the finance managers assisted...again, no pressure. On the way out of the dealership, I even met one of the owners, Pax, great guy. The only one I missed meeting was John - Mr. Elway....I've purchased several cars in my life and it hasn't always been the most enjoyable experience. The staff at Crown Toyota made it good for me. Good enough that I will recommend them to anyone I know that's looking for a hassle-free, buying experience. They have the inventory, a knowledgable, personable staff and are accommodating. When I am ready to purchase another vehicle, I'll be back to Crown... More

Went for routine 50,000 mile service. Never received a call that my truck was ready to pick up. When I called in, I was told that ONLY my service rep could tell me if my truck was ready, but he was not a call that my truck was ready to pick up. When I called in, I was told that ONLY my service rep could tell me if my truck was ready, but he was not available so I left him a message. Never heard back, so called again. Again told that my service rep is the ONLY person at the entire service dept. who can tell if my car is ready (which is a HORRIBLE system considering it must be on the computer). Waited over 1/2 hour for my service rep to finally call back. My truck had been ready the whole time. No apologies or explanations. Won't be going back to this dealer again. More