John Elway's Crown Toyota

New car I think i should have received more for my trade in. Low miles, new tires new brakes great shape all services in all departments were great I think i should have received more for my trade in. Low miles, new tires new brakes great shape all services in all departments were great More

Best experience Best Experience Ever so far good job guys keep up the good work. Took me 1 30 min to get the cars. I will come back Thanks Best Experience Ever so far good job guys keep up the good work. Took me 1 30 min to get the cars. I will come back Thanks More

customer Aaron and allen at crown toyota were amazing, they helped us find the perfect car for our growing family, they didny hassel us when we took up there t Aaron and allen at crown toyota were amazing, they helped us find the perfect car for our growing family, they didny hassel us when we took up there time and then told them we needed yo sleep on the decisio, when we went to pick up our new car they treated us like family! I would definitely recommend Crown toyota to everyone! More

Awesome By far THE best car buying experience I've ever. Very professional, precise, honest and forthright. Scott Manion, our salesman was very knowledgeabl By far THE best car buying experience I've ever. Very professional, precise, honest and forthright. Scott Manion, our salesman was very knowledgeable and professional. We ended up buying 2 cars because the information was so helpful and clear. We traded a mini van and purchased a new Rav4 and a new Corolla and the whole deal was worked out for our benefit much better than requested. Excellent in every way. More

Good purchase experience. Reasonable price This Toyota dealer showed a great deal of being professional, I went there once to test drive the car and the second time to finalize the purchase. This Toyota dealer showed a great deal of being professional, I went there once to test drive the car and the second time to finalize the purchase. Their prices are firm but if you did some shopping around and showed them you have lower offers they will work with you. I dealt with Mike Lee during the whole transaction, he showed a great deal of care and professionalism. Also the internet follow up service was very professional. More

I would buy a car everyday. I worked with Gavin, Doug and Ray. All three gentlemen made the experience easy and pleasant. They worked to get me through as fast as possible, wit I worked with Gavin, Doug and Ray. All three gentlemen made the experience easy and pleasant. They worked to get me through as fast as possible, with a great price. Without a doubt I would reccomend this dealership and these employees. More

They can do the impossible I walked into the dealership after speaking to Robert Saldana over the phone. My credit is not good and I did not hold out much hope in being able to I walked into the dealership after speaking to Robert Saldana over the phone. My credit is not good and I did not hold out much hope in being able to purchase a car, but I really needed transportation. Tamer approached me when we walked on the lot with a smile and a welcome. I explained to him what I needed and the problems I had. We filled out some paperwork, they did what they do I answered questions and then we went outside to look at cars. I must commend Tamer, he did not pressure but showed me a variety of cars in a price range he thought I could afford, I thought he was nuts, but this man his supervisor and Ruben Gonzalez in finance were able to get me a car I did not think I would ever qualify for at a reasonable payment, even with my credit. They are an awesome group of people, who seem to care about their customers. More

New Car purchase I called around several dealers to get a price on new Toyota Tundra and out of everyone I talked to Tonya and Steve were able to get me the best price I called around several dealers to get a price on new Toyota Tundra and out of everyone I talked to Tonya and Steve were able to get me the best price on the vehicle. When I went to look at the truck they had it ready for me and I took it for a test drive. I had to comeback another day to sign all the paper work but when I did they had it all ready for me and I was in and out of the dealer within an hour. I had a great experience and I highly recommend buying a car or truck from them More

Pleasant experience, good price & quick transaction Before noon yesterday, Sunday 06/15/2014 - I called Michael Aguila inquired about a Tacoma truck. Even there was none matched our need in stock, Mr Ag Before noon yesterday, Sunday 06/15/2014 - I called Michael Aguila inquired about a Tacoma truck. Even there was none matched our need in stock, Mr Aguila asked me to to hold and checked around, found one, we agreed on the price and told me he would call me back at about 2:30PM because the truck had to be picked up at another location. Mr Aguila called me at 2:08PM told me it was ready, we traveled from Moreno Valley CA, got there, he shown us the truck which we were delighted. It only took a total of 1hr 30min. to test drive the truck and do paperworks. Overall experience is a wonderful feeling and it's rarely happen at car dealers but Crown Toyota is an exception. Beside the good treatment, an other aspect was the price we paid for this vehicle, Mr Aguila is an honor person, a trait that I really appreciate and respect. From now on every time my family, friends and myself need Toyota vehicles we will certainly contact Crown Toyota. Thank all for a special nice Father's Day afternoon at your dealer. Thoa Dang More

Complaint - Bad Service So this is what I emailed, Mike Aguila the Internet Sales Manager after he was asking if I was still in the market for car. John Elway's Crown Toyo So this is what I emailed, Mike Aguila the Internet Sales Manager after he was asking if I was still in the market for car. John Elway's Crown Toyota, I'm not in the market anymore and I decided to go with another dealer instead. I really liked that Prius but the truth of the matter is when I came in to get the proper documentation to take to my credit union I was confronted with a racism or ignorant loan officer. I had already decided to finance the Prius through my own credit union. However, the signing consultant ROB? I think... was god awful. Not only was his customer service incompetent, but impersonal and not very helpful about going over concerns. He didn't take the time to explain nor listen to what I needed. He abruptly was set on the price for the warranty insurance and Gap "AND" said no can't do, but maybe someone with more authority can work something out, but NOT ME!!!. I can't even believe he said that. He even had the nerve to tell me that I really wasn't buying anything until I sign for it. "AND" to think about it! I was shocked. Lastly, it's up to you if you want to come back or not since there are other buyers. So I hope you understand that after this experience there is no way I was I going to deal Toyota and his pushy and rude attitude..... Please forward to this email to the proper manager since the loan guy or preparer of documents shouldn't be in this position or the very least get some customer service training. I will be posted some blogs on yelp and the business bureau about this experience. I hope that this guy doesn't come across this way with all customers. I would say that the experience and the perception he left was impersonal and somewhat racist or bluntly ignorant. . Kind of sucks that they treat their customers this way. On good note: the actual sales person Jesse was incredibly responsive and helpful in discussing the purchase of the vehicle. More