John Elway's Crown Toyota

Syed is the best we can hope for in car sales! I sent an email to about 15 Toyota dealers in the area over a 40 minute period last weekend. I sent each one the same detailed summary of exactly what car, tr email to about 15 Toyota dealers in the area over a 40 minute period last weekend. I sent each one the same detailed summary of exactly what car, trim and package we wanted. I even included the statement, “once we agree on price, my wife and I will be in to pick it up tonight.” Within 20 minutes I had an email response from Syed with an excellent price (nearly matching the price I had decided to pay) and a phone call offering to personally meet us at the door when we arrived. Syed understood what I wanted and made sure it happened. He even threw in a couple nice surprises to make me extra happy with the deal. I received several obvious “auto-responses” from other dealerships inviting me to call for the best deal or offering me a cheesy $500 off if I mention their email response. A few others were paying attention and make their response personal, but they wrote the sticker price on the email. Opps – they didn’t even want to complete for my business. But, no problem; Syed made sure there would be no competition by giving me his best offer first. It won him the sale in this internet age. But, he didn’t just sell me this one car, the overall experience he created EARNED me as his customer for life. We’re a Toyota family and because of Syed, we’re now a Crown Toyota family. Thanks Syed and Crown Toyota! More

I stopped by for a routine oil change and checkup using the Toyota care package that was bundled together when I purchased my Camry new in 2009. I came across an issue since I had just passed the mileage the Toyota care package that was bundled together when I purchased my Camry new in 2009. I came across an issue since I had just passed the mileage coverage for a warranty covered part. I spoke with the customer relations manager, Roberta Jurgensen, who promptly resolved the matter. She expressed her appreciation for my loyalty to the dealership (I've only ever had the car serviced by Crown Toyota) and proceeded to have the part replaced. I want to thank Roberta and her team for all of their hard work and commitment to seeing this through. This would not have been possible without them and my family appreciates it. The level of professionalism and accommodation will not be forgotten and this experience has turned me into a strong advocate for this dealership and the fantastic customer service. More

Stopped by to look at some cars, and it was a totally awesome fun time I had. I will be back towards the end of this month to make my purchase, either 2012 scion xb or 2013 toyota corolla s. awesome fun time I had. I will be back towards the end of this month to make my purchase, either 2012 scion xb or 2013 toyota corolla s. More

I bought my 2012 Scion XB last Sunday. The whole buying experience was excellent and fast. The internet sales manager, Syed Mehdi, was ready with car and the paperwork to sign. Also, during the finance neg experience was excellent and fast. The internet sales manager, Syed Mehdi, was ready with car and the paperwork to sign. Also, during the finance negotiation, there was no pressure and no back and forth re-negotiate. The finance team is very honest and work the best to get the deal what I want. Also, Syed provided me the shuttle service to drop off my car to my house and I think it is a kind of service that I don't think you will find anywhere else. The Scion is my second car the I bought with Syed's help. I would recognize Syed Mehdi for excellence service. The only down side the whole process was there is NO DISCOUNT on MRSP price on the car. More

Prior to calling Crown Toyota, I had just left another dealership with dealers I would classify as Sharks--their approach was horrible. On the flip side, I called Crown and a salesperson by the name of " dealership with dealers I would classify as Sharks--their approach was horrible. On the flip side, I called Crown and a salesperson by the name of "Pam" answered. I explained to Pam exactly what new car I wanted. Pam was very nice, accommodating, and professional, however she called me before I arrived and referred me to Jason. When I arrived, I was directed to Jason's office. He was dressed PROFESSIONAL, demeanor was PROFESSIONAL and his facial gesture was FRIENDLY. Immediately stood up and introducted himself and welcomed me to Crown Toyota. He PATIENTLY allowed me to express my objectives,budget, and my situation. My situation at the time was that I was getting my principal residence refinanced and could not have my credit checked until it funded which would be 2-3 days later. Well Jason was UNDERSTANDING and responded that that would not be a problem and that in the meantime I could look at a few cars and prehaps find one that I like. He didn't show any signs of prejudging. I showed his my credit report that had been ran on me for my refinance. My credit score is 800+. He explained to me that my purchase would be "0" % financing if over 700 when he runs it. That was truly an incentive. Jason also explained that filming was taken place on the site and that the Avalons were across the street. He was very CONSIDERATE and apologized for the inconvenience and asked me did I mind walking. I like that quality in a salesperson and any person. Jason asked if I wanted him to bring the cars over to me. Wow, that is not only a SALESMAN but a real GENTLEMAN. JASON IS A REAL ASSET TO TOYOTA. A VERY DOWN-TO-EARTH PERSON. IN FACT, OVERALL, THE EMPLOYEES THERE GREETED US AND CONGRATULATED ME ON MY NEW 2012 BEAUTIFUL PEARLLY WHITE AVALON. More

All were very professional, would recommend this dealer ship to all my friends and and any others. Service was excellent and very we are very satisfied. Paul & Melanie Savage ship to all my friends and and any others. Service was excellent and very we are very satisfied. Paul & Melanie Savage More

Our experience was wonderful overall. Steven Hunke was Our experience was wonderful overall. Steven Hunke was personable, professional, efficient and very knowledgable. He was a pleasure to do busine Our experience was wonderful overall. Steven Hunke was personable, professional, efficient and very knowledgable. He was a pleasure to do business with. He is a valuable asset to your dealership, a real gem. As a whole the purchase process was excellent, we will be back in the future. More

These guys went far and above to make us happy. It is nice to have good follow up. We did not purchase on Sunday, as we were only looking. Our salesman Anjum Raza called us the next day and we drove back nice to have good follow up. We did not purchase on Sunday, as we were only looking. Our salesman Anjum Raza called us the next day and we drove back down from Victorville. We agreed to a great deal on the car and our trade, and went home very content. I really appreciate that there was no games played,and they matched our credit union. GREAT JOB YOU GUYS......J.Moreno More

Vince and David were a pleasure to work with - they listened to our needs/wants and made sure we left with the car we wanted at the price & interest rate we were very comfortable with. Would definatel listened to our needs/wants and made sure we left with the car we wanted at the price & interest rate we were very comfortable with. Would definately recommend! More

Wali and Aaron are the two best Salesman I have ever met. No pressure at all. They worked with my credit and how much I wanted to spend. I recommend Crown Toyota. Oh, yeah the Service Department staff are g No pressure at all. They worked with my credit and how much I wanted to spend. I recommend Crown Toyota. Oh, yeah the Service Department staff are great too! Love my new Tundra! More