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John Elway's Crown Toyota

Ontario, CA

4.8
1,542 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,542 reviews

April 23, 2025

I am happy with the service but the labor cost charging is way more then other auto repair center. More

by engineerilham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cabacungan
Apr 24, 2025 -

John Elway's Crown Toyota responded

Thank you for choosing us! We appreciate your feedback and invite you to reach out to our team at Crown Toyota if we can answer any questions about our pricing.

April 23, 2025

I had an excellent experience getting my car serviced at the dealership. From start to finish, the customer service was top-notch. The staff was friendly, professional, and kept me informed throughout the p More

by breannaleefoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio in service
Apr 24, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that your service experience at Crown Toyota was exceptional, Breanna! Our team takes pride in providing top-notch customer care and efficient service. Thank you for recommending us, and we're thrilled your car feels like new again!

April 20, 2025

I’ve been going to Crown Toyota for some time now and it is always a pleasurable experience. More

by fautte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Apr 21, 2025 -

John Elway's Crown Toyota responded

Thank you for trusting Crown Toyota with your business! We look forward to assisting you again in the future.

April 19, 2025

First time taking my 2023 Toyota Camry to Crown Toyota for service and the experience was amazing. My service advisor Eric Martinez was very helpful and professional with all my service needs he took his More

by dlcjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
Apr 21, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that your first service visit with Eric at Crown Toyota was a success! It's great to know he provided helpful and professional assistance, making the experience enjoyable. We look forward to seeing you for future services!

April 17, 2025

Great service and explained any issues with car and I also got car back sooner than expected More

by erik_sanchez_2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Osgood
Apr 17, 2025 -

John Elway's Crown Toyota responded

Thanks so much, Erik. We look forward to your next visit to Crown Toyota!

April 15, 2025

Managers and salesman were so polite and helpful. Got a great price and they had great customer service. More

by aaronrichard0353
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wynn
Apr 15, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that our team at Crown Toyota provided you with excellent service and a great deal. Thanks for choosing us!

April 15, 2025

Crown Toyota Service department is the best, they took care of our car as good as they take care of customers. Tina is an awesome service manager and I wouldn't go anywhere else as long as she's there. An More

by Ara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis The Service Advisor is great., Vitaliy Ikhrata, Tina Chapman
Apr 16, 2025 -

John Elway's Crown Toyota responded

Thank you for sharing such a glowing review of our service department at Crown Toyota! We're delighted to hear that Tina and Alexis provided exceptional care for both you and your vehicle. We appreciate your loyalty, and we're here whenever you need us!

April 09, 2025

I recently purchase a used 2022 Toyota Tacoma. My experience at Crown Toyota wasn't at all what I expected. The staff there was very friendly & professional. They made the buying process very e More

by Cudakid71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Aguilar (Product specialist), Tony Pouria (finance Manager)
Apr 09, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that your experience at Crown Toyota exceeded expectations and made the buying process enjoyable! Our team is committed to providing friendly and professional service, so it's wonderful knowing we hit the mark. We look forward to assisting you with your next purchase. Welcome to the Swickard family!

April 08, 2025

I feel comfortable here at Crown Toyoa because I know that they will always have original parts for my car and they know what they are doing as well as helping to provide financial support. More

by heavenboundcleyva
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Felix
Apr 08, 2025 -

John Elway's Crown Toyota responded

Cleyva, we're glad to hear you feel comfortable with the service and support at Crown Toyota. It's great knowing our team can provide original parts and financial assistance when needed. Thanks for sharing your experience!

April 06, 2025

Good customer service. Jeff was a excellent advisor. He was very kind and knowledgeable. I will always come back here. More

by margaret.bocock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Apr 07, 2025 -

John Elway's Crown Toyota responded

Margaret, we're delighted to hear that Jeff provided excellent service during your visit at Crown Toyota. Thank you for the kind words and we look forward to welcoming you back in the future!

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