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John Elway Cadillac

Lone Tree, CO

4.6
105 Reviews

8201 East Parkway Drive

Lone Tree, CO

80124

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Showing 105 reviews

September 18, 2021

I had a terrible experience here. My wife picked out a new Escalade ESV to order with a price tag over over $124,000. You would think that for spending that kind of money on a car the sales people would t More

by MK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Roper, Jonathan Beard
Sep 20, 2021 -

John Elway Cadillac responded

Thank you for bringing this to our attention. We are sorry to hear this was your impression of our dealership. At John Elway Cadillac our number one priority is our guests which is why we are always transparent and never sell above MSRP. Please feel free to contact our General Manager, Tim Martinez if you would like to discuss any issues. You can reach Tim directly at 303-799-1110, thank you for your time. The Elway Team

July 31, 2021

Robert Wright has excellent customer service. He is respectful and kind but most of all he is attentive to your needs. He made the buying experience pleasant. More

by AF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wright
June 02, 2021

I’m from Wisconsin and was looking for a 2021 Escalade and happened to call John Elway Cadillac at the right time. Ron, the sales manager, took my call and turned me over to Rob Wright. Rob was patient an More

by WI guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Wright and Ron
May 28, 2021

Rob and everyone at John Elway Cadillac made my car buying experience simple and pleasant. They were all very professional , polite and easy to work with. They got me the car I wanted and I'm extremely More

by Josh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
April 19, 2021

Eddie was very helpful and made the purchase of a XT5 the easiest car purchase of my life. I would recommend to call Eddie for your next car purchase. He was extremely simple to work with, knowledgeable and More

by ddyer187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie
January 26, 2021

Eddie Barela is a class act. He was steadfast and followed the deal thru completion to make sure I was happy. He gets a 10 for the Best More

by Bhultgren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Barela
January 25, 2021

Austin was great. He was knowledgeable. He was helpful. He was personable and friendly. He was easy to talk to. He made the car buying experience easy and answered all my questions and concerns. Even af More

by jodi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Roper
January 05, 2021

I have never had an experience like this before. I am not impressed with their customer service. It's so sad to spent over 100K with a dealership and they don't even return your calls. More

by kimia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rob Wright and Warren Barber
Jan 19, 2021 -

John Elway Cadillac responded

Kimia, Thank you for bringing this to our attention. We have been trying to get in touch with you regarding this issue. Our General Sales Manager, Ron Goodman will be contacting you again today to discuss. Thank you for giving us the opportunity to turn your experience around and make it right. Thank you for your time. The Elway Team

January 01, 2021

Rob Wright wonderful, very helpful,we would recommend highly. Rob helped to secure the best vehicle xt6. Tony had to redo contract 2 times, both very pleasant!! Always there for us. More

by zfrog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Wright, and tony
November 25, 2020

Irina was amazing she went over and above to help my wife and I purchase our new Cadillac. I highly recommend Irina. Very friendly through the whole purchase and stays in touch to be sure all is going well w More

by Gwfitz01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irina
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