
John Elway Cadillac
Lone Tree, CO
Filter Reviews by Keyword
By Type
Showing 118 reviews
Absolutely Unprofessional – Stay Away from John Elway Cadillac I had one of the worst dealership experiences of my life at John Elway Cadillac. I inquired about a used Escalade they had advertised and Cadillac I had one of the worst dealership experiences of my life at John Elway Cadillac. I inquired about a used Escalade they had advertised and was told it was available. I went in, test drove it, and sat down to make a deal—only to be told it had already been sold. Three days later, I was called by their sales manager Anthony Mellick letting me know that the deal fell through and the Escalade was available again. I confirmed I’d come immediately to purchase it, asked if a deposit was needed, and was told to come in. When I arrived 10 minutes later, someone else was test driving the car, and they sold it out from under me on the spot. This kind of bait-and-switch behavior, poor communication, and blatant lack of professionalism is unacceptable. John Elway Cadillac clearly does not value potential customers’ time or trust. I strongly recommend taking your business elsewhere. More
I had a extremely pleasant and easy experience with this dealership. From the service to the people it was the best car buy experience I have had to date. Jayden M. Was my salesperson and he was kind curiou dealership. From the service to the people it was the best car buy experience I have had to date. Jayden M. Was my salesperson and he was kind curious and very detailed about the deal. Very transparent and nothing but professionalism at its finest.I would recommend this dealership to friends and family alike. More
Amanda Bierman provided me with the BEST car buying experience of a lifetime and I am 58 years old! Purchased a used MB GL550 for and excellent price. Amanda worked hard and efficiently to make sure experience of a lifetime and I am 58 years old! Purchased a used MB GL550 for and excellent price. Amanda worked hard and efficiently to make sure I received the best buying experience possible. Even a nice gift following the purchase. Everyone there we met with was very friendly and laid back -unlike almost all other dealerships. WAY TO GO AMANDA AND YOUR TEAM More
Exceptional experience, friendly staff all around. Not pushy at all, very accommodating. Great communication back and forth with pictures and descriptions prior to my arrival to see the vehicle. Not pushy at all, very accommodating. Great communication back and forth with pictures and descriptions prior to my arrival to see the vehicle. More
My wife and I recently purchased a used car from this dealership, and the process was well-organized. I initially called the evening before to express interest, and was connected with Amanda, our salespe dealership, and the process was well-organized. I initially called the evening before to express interest, and was connected with Amanda, our salesperson. She was eager to have me come in immediately, but she was ultimately very accommodating in scheduling a test drive for the next day, as I was traveling into Denver. When we arrived, Amanda had the car pulled up front and ready to go, which we really appreciated. She joined us for the test drive and was very considerate in making sure the car was the right fit for us. One thing that stood out was her honesty when the rear heated seats wouldn’t turn on, she pointed it out rather than trying to gloss over it. The rest of the purchase process was smooth, and we were in and out of the dealership in about three hours. Overall, a great experience, and I’d definitely consider buying from them again if they had the right car for us. More
I purchased my new car here, and did a trade in, everything went so smoothly. I highly recommend. Nick and David were amazing to work with!! Everyone else on the team as well. I am very happy with m everything went so smoothly. I highly recommend. Nick and David were amazing to work with!! Everyone else on the team as well. I am very happy with my purchase and my overall experience here. Thank you! More
My wife and I purchased a vehicle from your dealership, Michael Meis was our sales consultant, and we made the experience the best I have had, he was very pleasant to work, as well as Dave Kaiser, I would Michael Meis was our sales consultant, and we made the experience the best I have had, he was very pleasant to work, as well as Dave Kaiser, I would purchase from your dealership in the future. More
We went in to look at a used car we saw online. We walked in the door and were greeted with a friendly welcoming smile from Michael Meis. He was knowledgeable, professional and kind. I was skeptica We walked in the door and were greeted with a friendly welcoming smile from Michael Meis. He was knowledgeable, professional and kind. I was skeptical about buying a used Enclave, but after working with Mike, we drove away in the car. I highly recommend anyone who walks in the door ask for Mike. David Kaizer was also fantastic to work with. Our total time at the dealership start to finish - less than 3 hours - Fantastic! More
My wife and I recently visited this dealership to look into purchasing a new 2024 XT4 we had reviewed on their website. From initial contact on the phone with Austin Roper, to finalizing the deal with Dav into purchasing a new 2024 XT4 we had reviewed on their website. From initial contact on the phone with Austin Roper, to finalizing the deal with David Kaizer, the experience was just amazing! Both gentlemen were professional, personable, understanding, and actually did more listening than talking. They exceeded our expectations and by far this was the best dealership experience we ever had, and we've been to plenty of dealerships. The process was quick, the vehicle is amazing, and the price was fair for both parties. Additionally, although it was late in the day, Austin took us through all the vehicle options and available settings, in fact, he set most of them for us! Finally, Austin topped the experience off with a parting gift. My recommendation? If you're in the market for a Cadillac in the Denver area, see Austin and David in Lone Tree. We didn't see John Elway, but we believe he would have been proud of his team at this dealership. Thank you! More